SG Optimizer not working

  • Resolved sk117

    (@sk117)


    3 years, 3 months ago

    Hi there,
    Your Plugin Woocommerce Amazon Pay is not working with SG Optimizer. When I switch on Woocommerce Amazon Pay, SG Optimizer gets an API error and cannot connect to the WordPress API.

    Can you please fix this? I saw you said a fix is on the way 5 weeks ago. Is there any update on this topic?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Christian

    (@christian1983)

    Hey @sk117

    Hope you are doing well!

    which version of the plugin are you using? can you send us some logs or screenshots?

    Best,
    Christian

    Thread Starter sk117

    (@sk117)

    Hi Christian,

    we are using WooCommerce Amazon Pay Version 2.0.3. As soon as Amazon Pay is active, we get an error that SG Optimizer cant connect to WordPress Rest API.

    Here are some details of the site, do you need any specific Information?

    ### WordPress Environment ###

    WC Version: 5.5.2
    REST API Version: ? 5.5.2
    WC Blocks Version: ? 5.3.3
    Action Scheduler Version: ? 3.2.1
    WC Admin Version: ? 2.4.4
    Log Directory Writable: ?
    WP Version: 5.8
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: de_DE
    External object cache: –

    ### Server Environment ###

    Server Info: Apache
    PHP Version: 7.4.21
    PHP Post Max Size: 256 MB
    PHP Time Limit: 0
    PHP Max Input Vars: 3000
    cURL Version: 7.66.0
    OpenSSL/1.1.1k-fips

    SUHOSIN Installed: –
    MySQL Version: 5.7.32-35-log
    Max Upload Size: 256 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?

    Plugin Support Christian

    (@christian1983)

    Hey @sk117 ,

    Hope you are doing well!

    Please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.
    Please include a link to this forum thread, so that we can keep track of what’s already been done.
    We will be able to help you further there.

    Best,
    Christian

Viewing 3 replies - 1 through 3 (of 3 total)
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