SG optimizer INCOMPATIBILITY

  • Resolved nonprofit

    (@nonprofit)


    4 years, 7 months ago

    Hello, for the past 2 weeks maybe when we go to sg optimizer plugin (Siteground’s official caching plugin) we get the following error “Either a security plugin, custom function or rules in your .htaccess file is preventing the WordPress REST API from working properly. SG Optimizer is using it to store its options and other functionalities so please make sure it works properly.” And no options work, We deactivated all plugins and found out that only when woocommerce is active does this happen. Hope you can help, thank you ??

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  • Plugin Support RK a11n

    (@riaanknoetze)

    Hi there,

    I’ve just had a look at another SG site I have access to but couldn’t track down any warnings. Have you checked with the SG support team about which parts of the WordPress REST API it is that WooCommerce is “blocking”?

    In addition, can you share a copy of your status report as found under **WooCommerce > Status**? Are you seeing any error logs under **WooCommerce > System Status > Logs**?

    Hello @nonprofit,

    Since we haven’t heard from you in a while, we’re hoping that means you were able to get this resolved. I’m going to close this thread out now.

    If you’re still having trouble, please open up a new topic and we’ll be happy to help out.

    Thanks!

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