sftp for uploading a new theme

I am getting an error uploading a theme to my self hosted site. The error is:
Failed to connect to FTP Server 162.254.24.28:21

This happens when I try uploading a theme on my self-hosted site, WP prompts for Connection Information. The information I put into the Connection Information form is:
hostname: 162.254.24.28
ftp username: carlarogers
ftp password: (not shown in WP forum)
Connection Type: FTPS (SSL)

I tested ftp login credentials with filezilla. Result: was able to upload file.

The error is Failed to connect to FTP Server 162.254.24.28:21

The thing I do not understand is the :21 at the end of the message. I suspect :21 refers to port 21. The reason do not understand that is in the connection information, I selected the radio button for ftps (ssl). My understanding is ftp over ssl runs through port 22 not port 21. My hosting provider says secure ftp with ssl runs only in port 22.

How can add my theme to my self hosted site in this situation?

• This topic was modified 3 years, 10 months ago by carlarogers.

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