Severe JS Bug: Plugin is completely frozen in backend

  • Resolved doffine

    (@doffine)


    5 years, 6 months ago

    Hello there,

    we use your plugin in 32 WordPresses. In some – but not all – of them we now encounter a severe bug. Since at least the last three updates of the plugin the backend is completely frozen in the edit gallery screen (/wp-admin/admin.php?page=ftg-lite-gallery-admin&id=xyz) because of a JS bug, no matter if we use WordPress 5.1.1 or 5.2. The dysfunctional WordPresses are hosted by different hosters. Everywhere we use MySQL 5.7 and PHP7.1.

    Here comes the error message from Firefox JavaScript console:

    Error: Method value does not exist on jQuery.slider load-scripts.php:2:1814
    error jQuery
    s https://DOMAINNAME/wp-content/plugins/final-tiles-grid-gallery-lite/admin/scripts/materialize.min.js?ver=5.2:6
    _change https://DOMAINNAME/wp-admin/js/iris.min.js?ver=1.0.7:4
    each jQuery
    _change https://DOMAINNAME/wp-admin/js/iris.min.js?ver=1.0.7:4
    a.widget/</i[b]</< jQuery
    _create https://DOMAINNAME/wp-admin/js/iris.min.js?ver=1.0.7:4
    jQuery 7
    _create https://DOMAINNAME/wp-admin/js/color-picker.min.js?ver=5.2:1
    jQuery 7
    <anonym> https://DOMAINNAME/wp-content/plugins/final-tiles-grid-gallery-lite/admin/scripts/final-tiles-gallery-admin.js?ver=5.2:1190
    jQuery 4

    Please help us out with this problem.

    Thank you very much in advance,
    doffine

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter doffine

    (@doffine)

    Update: We now checked rolling back the plugin – back to version 3.0.0, but it didn’t work. This seems to be a bit weird as this version surely had worked back then. So it could be a plugin incompatibility.

    Again: Please help us with the error above. Can you conclude something from the JS error message above?

    Hi,

    it’s hard to understand, at line I instantiate the color picker:

    $(".pickColor").wpColorPicker({...})

    Can you paste the list of installed plugins and their version (if not the last available)? That must be a conflict.

    Thread Starter doffine

    (@doffine)

    Hi @greentreelabs,

    no problem. Here is the complete list of all installed plugins (all are in the latest versions):

    Advanced Custom Fields
    Advanced Custom Fields: Repeater Field
    Breadcrumb NavXT
    Clean Image Filenames
    Contact Form 7
    Contact Form 7 Honeypot
    Cookie Notice
    Duplicator Pro
    Final Tiles Grid Gallery – Image Gallery
    Flamingo
    Hide Admin Bar
    InfiniteWP – Client
    Leaflet Maps Marker
    Open external links in a new window
    Page Builder by SiteOrigin
    ProteusThemes Shortcodes
    Really Simple SSL
    Simple Custom CSS and JS
    SiteOrigin Widgets Bundle
    WP Dashboard Notes
    WP Featherlight

    Thank you for your help in advance!

    Thread Starter doffine

    (@doffine)

    Update: We tried to switch off all plugins you see above but the error persists.

    Would it be of help for you if you got admin credentials for one of the three affected WordPresses to check it out?

    contact me at [email protected] we can find a way

    Thread Starter doffine

    (@doffine)

    Ok, we just contacted you via mail.

    Thread Starter doffine

    (@doffine)

    @greentreelabs

    Thank you very much for fixing the bugs above with the two new updates. Now all works perfectly.

    So I marked this here as resolved.

Viewing 7 replies - 1 through 7 (of 7 total)
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