Several problems with a catalog

  • matznklaus

    (@matznklaus)


    4 years ago

    Hi,

    on my site I am using GridKit Pro and after putting some custom CSS to a catalog via catalog configuration, functionality of the catalog disappeared. I removed the custom CSS but I still have the same problems.

    1. The search box disappeared and is not shown. The setting in the catalog configuration has no impact.
    2. The category filter switched from a dropdown to a list.
    3. The “Buy”-Button under each project of the does not work anymore. Usually it open the Enguiry Form, but now nothing happens. The setting in the catalog configuration is not saved.
    4. Some more configuration is not saved, like widget style, “Catalog buy button action”, “Product page buy button action”, “Product on click action”.

    After hours of trying, I am not able to find the problem.

    Kind regards

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter matznklaus

    (@matznklaus)

    In the meantime I check the DB for the catalog options. I deleted the value options in WP_crp_portfolios for the used catalog. Tadaa… the optiones were reset and I was able to configure again.
    After finishing the configuration and testing I wanted to change the “notify email adress” to another one. Boom… the problems mentioned above came up again.

    I was able to reconstruct this several times and it happens everytime the save button is used in catalog config. So it seems that there is a problem with the creation of the value for the options field in the mentioned db-table.

    Thread Starter matznklaus

    (@matznklaus)

    I compard the saved values and maybe the length is a hint:
    working value length: 8088 characters
    broken value length: 7776 characters

Viewing 2 replies - 1 through 2 (of 2 total)
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