• Resolved jeffscroggs

    (@jeffscroggs)


    I am trying to use the settings to enable the page to not request the password if it has been less than 10 days as well as allow our site Admins to bypass it. However, neither of the settings appears to work.

    First, the user is prompted for a new password on every visit to the page. Even just refreshing the page returns the page to a password prompt.

    When trying to allow a bypass for admins, the dropdown menu will not let me choose anything. It shows the options, but won’t allow me to select one.

    I’ve followed the directions I’ve found in your documentation, adding the necessary script to functions.php for having a GoDaddy server. I’ve also exempted the page as well as cookies from our caching plugin. Any recommendations I can hit next to try and get this working?

    Thank you greatly!

    The page I need help with: [log in to see the link]

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  • Plugin Author BWPS Team

    (@buildwps)

    Hi @jeffscroggs,

    Thank you for reaching out to us.

    Don’t worry, we’re here to help you.

    >>>enable the page to not request the password if it has been less than 10 days as well as allow our site Admins to bypass it.

    To assist you better, could you provide us some information please?

    1. A screenshot of your PPWP setting.
    2. A sample password to your page for us take a look.

    For faster and more customized response from our team, please feel free to drop us an email at support(at)wpfolio.com!

Viewing 1 replies (of 1 total)
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