Several Issues

Hi jackofallspades,

– The links only show up on the single FAQ page, but not when a bunch are listed on a page. So when I click on the permalink, the links are there in the green colour just like the rest of the site. Every other time it is the same colour as the text and is barely noticeable that it is a link.

– How can I change the comment box to be wider and shorter? I would like that whole section – “leave a reply” “comment” “comment box” be condensed somehow as people have to scroll way down to get to the next FAQ. I realize they can minimize it but not everyone is as smart as us This is why I would like to hide it to see if that helps at all.

– How can I change the BLUE colour that covers the titles in the background?

For the above three questions, just add this code to the Custom CSS box (in Settings->Basic):

@media (min-width: 768px) {
.form-group.comment-form-comment,
.form-group.comment-form-author, 
.form-group.comment-form-email, 
.form-group.comment-form-url {
    width: auto;
    max-width: 50%;
    float: left;}
}

.ufaq-faq-display-style-Border_Block .ufaq-faq-body a {
    color: #a0ce4e!important;}

.ufaq-faq-display-style-Border_Block .ufaq-faq-body a:hover {
    color: #dd3333!important;}

.form-group .form-control {
	width:100%;}

.ufaq-faq-display-style-Border_Block:hover, .ufaq-faq-display-style-Border_Block:hover a, .ufaq-faq-display-style-Border_Block:hover h1, .ufaq-faq-display-style-Border_Block:hover h2, .ufaq-faq-display-style-Border_Block:hover h3, .ufaq-faq-display-style-Border_Block:hover h4, .ufaq-faq-display-style-Border_Block:hover h5, .ufaq-faq-display-style-Border_Block:hover h6 {
    background: #1188cc;
}

To change the hover on the titles, just change the 1188cc text to another hex value.

– How can I show or hide the comment part? It shows for some FAQs but not all.

If you edit an FAQ, then scroll down, you should see a Discussion section. To turn off the comment section, uncheck “Allow comments”

– Unclear how to get FAQs to show up on single product page – I see the list under the FAQ tab section on the product page, I select the ones I want, add them, I created a FAQ category within a FAQ category called Product with the exact name product name slug, and then when I refresh the image and click on the FAQ tab, the first FAQ shown is the one I want, but then after this is ALL other FAQs. How do I only get the one I want to show?

To show up in Woocommerce it needs to be a top level category with the same name as the product.
Send us a link to the specific product page that you’re referring to and let us know which FAQs need to be assigned to that product.

– How can I remove the FAQ tab on products if it is empty?

There’s currently no way to do this, but we’ve taken note of it as a feature suggestion.

I am sorry that it has taken this long to thank you for your reply. I added all the CSS and it did change the comment box which looks great, and you can now see that there is in fact a link to click on.

However, the hover blue colour is still on the links and the titles are still blue in the background. I know you said to change the 1188cc text to another hex value, but I don’t know where to do that? Will this fix both problems?

This was the page I was referring to for the FAQ being in the product page: https://jackofallspadesrentals.com/product/crown-and-anchor-package

I only wanted the FAQ labeled Crown & Anchor Package to show, but they are all there! Thanks again for your help

Hello ,

please look at the CSS provided to you above. you can change the #1188cc value in that CSS to suit your needs(please see the last part) :

.ufaq-faq-display-style-Border_Block:hover, .ufaq-faq-display-style-Border_Block:hover a, .ufaq-faq-display-style-Border_Block:hover h1, .ufaq-faq-display-style-Border_Block:hover h2, .ufaq-faq-display-style-Border_Block:hover h3, .ufaq-faq-display-style-Border_Block:hover h4, .ufaq-faq-display-style-Border_Block:hover h5, .ufaq-faq-display-style-Border_Block:hover h6 {
    background: #1188cc;
}

Are you using any shortcode to put the FAQ in the FAQ Tab here on this page:
https://jackofallspadesrentals.com/product/crown-and-anchor-package

If yes, then could you please share the shortcode.

Best regards,

Ohhh! I just copied and pasted and did not notice the colour value. Thank you! I made the change now. I did your update this morning and now I am unable to get into any of my FAQ pages??? SO I have no idea if what I did worked. But the colour is not what I am worried about, I cannot get into any page.

Hi jackofallspades,

While trying to access https://jackofallspadesrentals.com/product/crown-and-anchor-package , we noticed an issue with the AutoOptimize plugin.

If you briefly disable that plugin and try going to an FAQ page, does anything load?