Several Issues

  • Resolved AME Network

    (@ame-network)


    7 years, 7 months ago

    We’re not sure why we’re spending time trying to use this plugin, not much seems to function correctly. For starters, can you tell us why the dropdown menus are useless (selection won’t set), and why the form does not send emails? It is also not very mobile friendly. Thanks.

    The page I need help with: [log in to see the link]

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  • Dear AME Network,

    We are glad to answer all your questions.
    First of all, let me kindly mention that unfortunately, we are not able to reach your website: https://prntscr.com/g870x2 . Seems that there is something wrong in the link.
    For checking while submissions are not received to your admin email, please
    1) check if your administrator email is correct
    2) check your spam folder
    3) check if you don’t get emails in all submissions
    4) check your SMTP settings( Create a new user in WordPress and see if you are getting an auto-message to the email which was written when creating a new user)
    What refers to the drop-down issue, then we guess that there is a theme conflict.
    Could you try to change your theme temporarily to one of the WordPress default themes for a few seconds only and check if the issue exists or not?
    And we will be glad to check the responsiveness of the form if you provide a correct link to a website.

    Thanks in advance

    It has been two weeks, we are marking the ticket as resolved, because it is site specific and we have got no reply. Feel free to reply at any time with more information on this issue or un-resolve the topic if you do return to the ticket with a reply

Viewing 2 replies - 1 through 2 (of 2 total)
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