Setup woo commerce subscription for existing stripe recurring payments

  • Resolved jerryjariwala

    (@jerryjariwala)


    1 year ago

    Hey guys, I have a situation where I have an old WP website where I was using stripe to create recurring payment for my Restrict Content Pro user memberships. Now, I have a new website where I manage memberships via woo commerce subscriptions. How can I migrate my user from my old website to new website such that the recurring payments for those user will keep going on and now they are associated with my new WP woo commerce subscriptions. I want that somehow when my user login to their new website they have their existing subscriptions show up in their “My Subscriptions” and it keeps getting renewed when that stripe recurring payment goes through. Also, if they cancel that woo commerce subscription it also suspends the stripe recurring payment.

    In a nutshell, I don’t want my existing user to setup payment method on my new website and also not lost their existing duration on their existing subscription in old website

    p.s.: apologise, if this is not the right place for this question. I am a total noob with no experience with wordpress, whatsoever. Thanks you

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hi there @jerryjariwala,

    Thank you for reaching out.

    The process of migrating your users from your old site to your new WooCommerce Subscriptions site is a tricky process and involves a few manual steps. I was able to find a video tutorial that described a similar process here.

    Based on the type of payment method used in your store, some information about your users may not be accessible due to security reasons. Below are the supposed steps to perform the migration:

    1. First, you’ll need to export your users from the old site. This can be done using the help of a plugin like WP All Export or a similar tool.
    2. Then, you’ll import the users into your new site. You can use the help of a plugin for this. Make sure to match up the user fields correctly during import.
    3. Now, for the subscriptions, you’ll need to manually create these in WooCommerce Subscriptions for each user. Unfortunately, there isn’t an automated way to do this because the subscription data is stored differently in Restrict Content Pro and WooCommerce Subscriptions.
    4. Once the subscriptions are set up, you’ll need to link them to the corresponding Stripe payments. This can be done in the WooCommerce Subscriptions settings. You’ll need the Stripe Customer ID and the Stripe Subscription ID from your old site. Once linked, the recurring payments should continue as normal.
    5. If a user cancels their subscription in WooCommerce, it will automatically cancel the recurring payment in Stripe.

    Please note that this process requires a good understanding of both WordPress and WooCommerce. If you’re not comfortable doing this yourself, I would recommend hiring a developer.

    Thanks.

    Thread Starter jerryjariwala

    (@jerryjariwala)

    Thanks you replying @ckadenge,

    That’s exactly what I am doing atm, However, in point 4 where you said I need to put correct subscription id from my old site. We are not using Stripe subscriptions for recurring payments. We are just using normal payments and passing metadata

    payment_type – recurring

    with bunch of other stuff like order id etc. Hence, i am not sure how to link my woo commerce subscription with the stripe payment. Thanks

    Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @jerryjariwala,

    I understand you want to migrate from Restrict Content Pro to Woo Subscriptions here.

    If you have a valid license with us for Woo Subscriptions, can you please open a support request for us to investigate further about your issue?

    Meanwhile, I will mark this thread as resolved since your concern would be best handled by our Happiness Engineers there.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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