Setup Wizard Page Blank

Hi @missyklotz

After updating to 8.2, when I click Woocommerce > Home it goes to a blank setup wizard page.

From what I understand, you’re having trouble with a blank setup wizard page when you go to WooCommerce > Home after updating to version 8.2.

There are several possible reasons why you might be seeing a blank page. Here are some steps you can take to troubleshoot:

1. Clear Browser Cache: Your browser cache might be causing the issue. Clear it and try accessing the setup wizard again.
2. Check for Plugin Conflict: A conflict with another plugin could be the problem. Try deactivating all plugins except WooCommerce. If the issue disappears, reactivate the plugins one by one to identify the culprit.
3. Test for Theme Conflict: Your theme could be causing the issue. Switch to a default theme like Storefront to see if the problem persists. Here’s a helpful guide on how to test for conflicts: ?? How to Test for Plugin and Theme Conflicts.
4. Enable Debugging: If none of the above works, turn on debugging in WordPress. This can help pinpoint the issue. Add these lines to your wp-config.php file to enable debugging:

define( 'WP_DEBUG', true );
define( 'WP_DEBUG_LOG', true );
define( 'WP_DEBUG_DISPLAY', false );
@ini_set( 'display_errors', 0 );

This will create a debug.log file in your wp-content directory, logging any PHP errors or notices. For a more detailed guide on enabling debugging in WordPress, you can visit this link: ?? Debugging in WordPress

If the issue continues after trying these steps, please share more details, like the exact error messages you see when debug mode is on. This will help us identify and solve the problem more effectively.

Also, we’d find it helpful if you could share your site’s System Status report. This will give us a better understanding of your site’s setup and help us pinpoint the problem. You can find it via WooCommerce > Status. Select Get system report and then Copy for support.

Lastly, could you share the fatal error logs (if any) under WooCommerce > Status > Logs.

Once you’ve gathered this information, please paste it inside a Code block in your reply, or use https://pastebin.com to paste it and share the link with us.

Thanks for your patience and cooperation in this matter! We’re here to help you get this sorted.