Setup Site Kit continous loop

  • Resolved meadowviewgrowers

    (@meadowviewgrowers)


    3 years, 1 month ago

    Trying to activate the site kit plugin, it goes into a setup look.
    Upon Signing in With Google, it gives us the error that “See the that Site Kit has some access to.” we hit the continue button and it goes straight back to the “Welcome to Site Kit! Let’s get you set up “. This cycle continues indefinitely.
    We have tried disabling, deleting, and reloading as well as clearing the data from Site Kit ( under the tools section).

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Adam Dunnage

    (@adamdunnage)

    Hello @meadowviewgrowers thanks for reaching out. In order for us to determine the setup failure point can you please confirm the following?

    1. Your Site Health information. You can use this form to share privately if preferred.
    2. Before selecting the continue button have you confirmed that you have selected to grant all permissions required for Site Kit? In some cases such as this recent topic this has been due to permissions not being granted.

    It could be the case that you’re being redirected after the OAuth authentication stage. If you want to share any response errors using a plugin such as REST API Log please include that within the form suggested above. After installing and activating you can access “Tools > Rest API Log” and open up any Site Kit related response.

    Let me know if you have any questions with the above. There are other reports like this at present so once we have the information above we can provide some additional troubleshooting suggestions.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 2 replies - 1 through 2 (of 2 total)
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