• Resolved mrleonz

    (@mrleonz)


    Dear people,

    Woocommerce plugin occured an error:

    Everything worked perfectly, i turned creditcard payments on by mollie, i want to apply that in my woocommerce store. but now If i want to change my payments settings:
    Woocommerce –> Settings –> Payments = Error!

    ERROR message: ( https://imgur.com/a/D35g6Tr )
    ” Er heeft zich een kritische fout voorgedaan op je website. Controleer je postvak-in van je beheer-e-mailadres voor instructies.
    Lees meer over probleemoplossing in WordPress.”

    The payments still work but i can’t change IDeal creditcards etc.

    I don’t know when this error occurred.

    i hope someone can give me tips or help me out,

    Thanks in advance,

Viewing 5 replies - 1 through 5 (of 5 total)
  • AJ a11n

    (@amandasjackson)

    Hi @mrleonz

    The error says that there should be an email that was sent explaining the issue further

    ” There has been a critical error on your website. Please check your management email inbox for instructions.
    Learn more about troubleshooting in WordPress.

    Have you checked your email to see what is happening?

    I’d also recommend looking to see if there are any fatal errors logged at WooCommerce>Status>logs

    https://docs.woocommerce.com/document/finding-php-error-logs/

    Lastly, conflict troubleshooting is something that we recommend when errors are happening on the site. You can follow the instructions here:

    https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    Thread Starter mrleonz

    (@mrleonz)

    Hi @amandasjackson ,

    Thankyou for your reply.

    The funny thing is i didn’t received a email =(

    I checked the logs but i don’t see anything special, no error logs
    I didn’t downloaded new plugins or something else what is related to woocommerce. only updated few plugins but i tried to deactivate and that didnt work….

    I will try tonight the https://docs.woocommerce.com/document/finding-php-error-logs/

    (i’m new to this things )

    Thread Starter mrleonz

    (@mrleonz)

    @amandasjackson Oh i received a email:

    Foutdetails (errordetails)
    ===========
    Een fout van het type E_ERROR werd veroorzaakt op regelnummer 275 van het bestand
    /home/vhosts/royalpalace-renesse.nl/httpdocs/wp-content/plugins/mollie-payments-for-woocommerce/src/Mollie/WC/Helper/Data.php.
    Foutmelding: Uncaught Error: [] operator not supported for strings in
    /home/vhosts/royalpalace-renesse.nl/httpdocs/wp-content/plugins/mollie-payments-for-woocommerce/src/Mollie/WC/Helper/Data.php:275
    Stack trace:
    #0
    /home/vhosts/royalpalace-renesse.nl/httpdocs/wp-content/plugins/mollie-payments-for-woocommerce/src/Mollie/WC/Helper/Data.php(369):
    Mollie_WC_Helper_Data->getAllPaymentMethods(false)
    #1
    /home/vhosts/royalpalace-renesse.nl/httpdocs/wp-content/plugins/mollie-payments-for-woocommerce/src/Mollie/WC/Gateway/Abstract.php(1793):
    Mollie_WC_Helper_Data->getPaymentMethod(false, ‘banktransfer’)
    #2
    /home/vhosts/royalpalace-renesse.nl/httpdocs/wp-content/plugins/mollie-payments-for-woocommerce/src/Mollie/WC/Gateway/Abstract.php(235):
    Mollie_WC_Gateway_Abstract->getMollieMethod()
    #3
    /home/vhosts/royalpalace-renesse.nl/httpdocs/wp-content/plugins/mollie-payments-for-woocommerce/src/Mollie/WC/Gateway/Abstract.php(88):
    Mollie_WC_Gateway_Abstract->isValidForUse()
    #4 /home/vhosts/royalpalace-renesse.nl/httpdocs/wp-content/plugin

    i think i have to fix this, the plugin mollie payments is the problem i think

    Plugin Support Aashik P – a11n

    (@aashik)

    /home/vhosts/royalpalace-renesse.nl/httpdocs/wp-content/plugins/mollie-payments-for-woocommerce/src/Mollie/WC/Helper/Data.php.

    This does point towards the Mollie payment plugin.

    For now, I’d recommend reaching out to the plugin devs for further instructions on fixing this error, and until this is fixed, use a different payment gateway that works for your store: https://woocommerce.com/product-category/woocommerce-extensions/payment-gateways/

    AJ a11n

    (@amandasjackson)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 5 replies - 1 through 5 (of 5 total)
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