Setup Not allowing selection of pages

  • Resolved rmt3030

    (@rmt3030)


    4 years, 1 month ago

    Hello,

    I think the plugin may be bugged? Trying to setup on a site and upon clicking the setup button the new window opens and displays:

    “An administrator role is required on the target Page for the plugin. For other Pages not shown here, a user with an administrator role on the target Page should complete the setup.”

    The drop down “Select Page” does not do anything at all.

    I am the only user for the site (of course admin).

    Continue button not clickable either…. any assitance would be great.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Facebook

    (@facebook)

    Hi @rmt3030,

    The message refers to your Facebook Page. Do you hold an administrator role on a Facebook Page?

    Facebook Team

    Thread Starter rmt3030

    (@rmt3030)

    oh… I see. Sorry first time user. I’ll have to grab the admin detials from the client then. Cheers!

    Thread Starter rmt3030

    (@rmt3030)

    I’ll go ahead and mark as resolved ??

    Plugin Author Facebook

    (@facebook)

    Thanks! You can ask your client to grant you an admin role on the Facebook Page, or they can run the setup process themselves (assuming they have admin access to the WordPress instance).

    All the best!

    Facebook Team

Viewing 4 replies - 1 through 4 (of 4 total)
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