Setup issue ” Catalog is not associated “

Hi, @islamfotouh!

The error messages you’re getting seem quite uncommon, but I hope we can help point you towards a solution.

Do you perhaps have different Business Managers? Can you please check if you’re initiating the catalog from the same Business Manager that you created it from?

Alternatively, you may want to get in touch with Facebook Business Extension support in case they can provide additional information on the error messages you’re getting here:
https://www.facebook.com/help/contact/552096935652452

We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Is there any solution for this? I’m facing the same issue

Hi @vishvega – please open up a new topic so we can start the troubleshooting process with you!

Hello, I’m having the same issue, would someone help me please?

Hello @jessicaperezweb

Could you please open a new topic with the problem details so we can start troubleshooting and help you resolve it?