Setup error and Missing Api token

  • Hi!
    I have configured compliance configuration with correct App ID and App Key but return always “Autoblocking: INACTIVE Cookie Categories: INACTIVE Proof-of-Consent: INACTIVE”.
    Also, from console log results below message error:
    “Failed to load resource: the server responded with a status of 500 ()” https://designer-api.hu-manity.co/api/designer/user-design-live?AppID=wwwmysite-XXXXX
    This link returns:
    “error”: “Missing Api token”

    This happens on all my sites whitin the hu-manity app compliance is configured.
    Is it possible resolve this error as soon as?
    Thanks!

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