• Resolved theworldjob

    (@theworldjob)


    I do all the installations but finally I get this error
    Error : Cannot create a user with an empty login name.

    • This topic was modified 1 year, 2 months ago by theworldjob.
Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    Thanks for reaching out. Based on a previous report, what may be happening is a third party plugin or browser feature is impacting Site Kit setup.

    So we can determine more on this, please attempt setup from a Chrome browser incognito window. If the same occurs, I’ll provide you with some troubleshooting suggestions to rule out third party plugins or browser related features impacting your setup.

    Let me know if you have any questions with the above.

    Thread Starter theworldjob

    (@theworldjob)

    I tried but this time it gives error

    https://prnt.sc/Mu1rE4FnQVUo

    Plugin Support James Osborne

    (@jamesosborne)

    Thanks for the update @theworldjob. The error you’re now facing differs to the initially reported error, and can occur in various circumstances as per this guide.

    To troubleshoot this further, please follow the steps below:

    1. Login to your live site from a Chrome browser incognito window.
    2. Install and activate the Health Check & Troubleshooting plugin.
    3. Navigate to “Plugins > Health Check & Troubleshooting > Troubleshoot”.
    4. From the same screen click on the “Available Plugins” tab at the top right and then click on the “Enable” option next to “Site Kit by Google“.
    5. Attempt to setup Site Kit once more.

    If the same occurs when following the steps above, please share your Site Health information and I can investigate your currents setup.

    Thread Starter theworldjob

    (@theworldjob)

    When I tried this I got the error in the screenshot I posted above

    Plugin Support James Osborne

    (@jamesosborne)

    Sorry to hear that @theworldjob. In that case please share your Site Health information and I can see if I spot anything that may be impacting setup.

    Thread Starter theworldjob

    (@theworldjob)

    Okay ? did.

    Plugin Support James Osborne

    (@jamesosborne)

    Thanks for sharing @theworldjob. I’ve been performing some checks on your site and I am encountering regular critical errors.

    You can also check this using some public sites that check the status of your site (example).

    I suspect this may be the cause of your site not being able to complete set up. To troubleshoot this further, can you temporary disable Hummingbird and Docket Cache before checking can you complete Site Kit setup? If the same occurs, we’ll troubleshoot based on other potential third party plugin conflicts.

    Thread Starter theworldjob

    (@theworldjob)

    Yes, now the site kit is installed, I opened the plugins back. but there is an error like this in analytics, it says not detected.

    https://prnt.sc/TpAFbn4WqSrO

    Plugin Support James Osborne

    (@jamesosborne)

    Glad to hear you were able to complete setup.

    With regards your additional query, the screenshot provided is from analytics.google.com. Regardless of this screenshot, I can confirm that the GA4 property referenced is active on your site, placed via Site Kit. If you check the tagassistant.google.com service you’ll noticed also that any visits to your site are being accounted for via this property (screenshot).

    Let me know if you have any further questions on this.

    Thread Starter theworldjob

    (@theworldjob)

    Thank you for your help, my question is solved.

    Plugin Support James Osborne

    (@jamesosborne)

    Glad to hear it. If you run into any further errors or if you have any Site Kit related queries, be sure to get in touch.

    If you have a moment free please also consider leaving a review after testing out the dashboard and features that the plugin provides.

Viewing 11 replies - 1 through 11 (of 11 total)
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