• Resolved rkhudoyberdiev

    (@rkhudoyberdiev)


    Hello there,

    Thank You very much for this amazing plugin. You can’t imagine how happy I was when I found out that there is Enhanced Ecommerce plugin so I don’t have to write code.

    I just need to clarify the setup. Here are the steps that I am taking.

    1. I am updating my google analytics account to enable enhanced ecommerce.
    2. Inserting my google analytics id and checking ‘Add Enhanced Ecommerce Tracking Code’ option under integration.

    The thing that is bothering me is that my theme allows me to insert tracking code in every page’s header in one place, so I am manually adding the following code instead of checking ‘Add Universal Analytics Code’ option:

    <!-- Google Analytics -->
    <script>
      (function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){
      (i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o),
      m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m)
      })(window,document,'script','https://www.google-analytics.com/analytics.js','ga');
    
      ga('create', 'UA-83531582-1', 'auto');
      ga('send', 'pageview');
    </script>

    I am unsure because I heard somewhere that you need to require ec module, so that everything works.
    I would be glad if you could check my website. Here is the link

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Conversios

    (@tatvic)

    Hi,

    Thank you for contacting us!

    We did a quick look of your store and found that our plugin is working out of the box ( till checkout page).

    Also, we found an extra UA script in your store (other than the UA script added by manually from you end),

    https://image.prntscr.com/image/d29fb5751e404bf4b98046e04d9bea0a.png

    which will result in firing double pageviews in your analytics account. Since you are adding the UA script manually, we would appreciate if you can remove the other script to avoid the discrepancy in your analytics account.

    Additionally, You have already enabled the option “Add Enhanced Ecommerce Tracking Code” by which require ec module will automatically added on your store, so don’t worry about it.

    Hope that Helps!

    Thanks & Regards!

    Thread Starter rkhudoyberdiev

    (@rkhudoyberdiev)

    Hello,

    Awesome analysis, thank you for your response.

    I got rid of the second UA script. Just to clarify you wrote till checkout, does that mean that the checkout behavior analysis is not working? If so, I had 4 steps in my google analytics, will it help if I stick to your recommended checkout funnel labels and 3 steps instead?

    Thank you in Advance.

    Plugin Author Conversios

    (@tatvic)

    Hi,

    Thank you for getting back to us!

    Till checkout page means our plugin is working properly from home page to checkout page for your store but we are unable to test “thank you” page since the payment method is paypal/credit card.

    Additionally our plugin is designed to fire the below checkout steps on checkout page only,

    Here is the sequence in which checkout steps fire by our plugin:

    Step 1: When user lands on checkout Page (Checkout View)
    Step 2: When user focuses on billing form field called “First Name” (Shipping Info)
    Step 3: When user clicks on “Proceed To Pay” button (Proceed To Payment)

    So you have to set checkout steps label name accordingly in your analytics account.

    Hope that Helps!

    Thanks & Regards!

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Setup’ is closed to new replies.