• Resolved hxxrmonkey

    (@hxxrmonkey)


    Using WP 4.7.3 and woocommerce 3.0.3 the settings that should save when using the accommodations plugin are completely reset upon save. If I turn on the checkboxes for people and resources they are changed back to unchecked upon save. Additionally I was getting errors in console for download limit and expiry boxes unable to focus.

    The only fix I’ve found is to roll back to woocommerce 2.6.14.

Viewing 5 replies - 1 through 5 (of 5 total)
  • jessepearson

    (@jessepearson)

    Automattic Happiness Engineer

    I found that this is typically a conflict between different installed plugins, one of which is Deposits. If you submit a ticket and then reply with it here, I can take a look.

    Thread Starter hxxrmonkey

    (@hxxrmonkey)

    Will do, working on getting login info from my client. In the meantime, FYI I do have deposits installed but it’s not activated. I’m hesitant to upgrade again so that I can look at the console to get error details, this is a live site and we don’t have sandbox capability with the host. Here’s our anonymized system report, in case it helps.

    
    ### WordPress Environment ###
    
    WC Version: 2.6.14
    Log Directory Writable: ?
    WP Version: 4.7.4
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 5.6.30
    PHP Post Max Size: 128 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 4000
    cURL Version: 7.45.0
    OpenSSL/1.0.1e
    
    SUHOSIN Installed: –
    MySQL Version: 5.6.33
    Max Upload Size: 128 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 2.6.14
    : 
    woocommerce_sessions: ?
    woocommerce_api_keys: ?
    woocommerce_attribute_taxonomies: ?
    woocommerce_downloadable_product_permissions: ?
    woocommerce_order_items: ?
    woocommerce_order_itemmeta: ?
    woocommerce_tax_rates: ?
    woocommerce_tax_rate_locations: ?
    woocommerce_shipping_zones: ?
    woocommerce_shipping_zone_locations: ?
    woocommerce_shipping_zone_methods: ?
    woocommerce_payment_tokens: ?
    woocommerce_payment_tokenmeta: ?
    
    ### Active Plugins (23) ###
    
    Contact Form 7 Datepicker: by Aurel Canciu – 2.6.0
    Contact Form 7: by Takayuki Miyoshi – 4.7
    Elegant Themes Updater: by Elegant Themes – 1.0
    Enhanced E-commerce for Woocommerce store: by Tatvic – 1.0.20
    Event Tickets Plus: by Modern Tribe
    Inc. – 4.4.6
    
    Event Tickets: by Modern Tribe
    Inc. – 4.4.6
    
    Flamingo: by Takayuki Miyoshi – 1.5
    Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 6.1.7
    Loco Translate: by Tim Whitlock – 2.0.13
    Quilter's Lodge Roommate field at checkout: by  – 1.0
    Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 2.2.6
    Show Current Template: by JOTAKI Taisuke – 0.3.0
    Simple Lightbox: by Archetyped – 2.6.0
    The Events Calendar: by Modern Tribe
    Inc. – 4.4.5
    
    WooCommerce Accommodation Bookings: by WooCommerce – 1.0.8
    WooCommerce Bookings: by Automattic – 1.10.1
    WooCommerce Stripe Gateway: by WooCommerce – 3.1.7
    WooCommerce POS Pro: by kilbot – 0.4.5
    WooCommerce POS: by kilbot – 0.4.6
    WooCommerce Product Add-ons: by WooCommerce – 2.8.1
    WooCommerce: by WooThemes – 2.6.14
    WooCommerce Helper: by WooCommerce – 1.7.2
    WordPress HTTPS: by Mike Ems – 3.3.6
    
    ### Settings ###
    
    Force SSL: ?
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    
    ### API ###
    
    API Enabled: ?
    
    ### WC Pages ###
    
    Shop Base: #155 - /shop/
    Cart: #143 - /cart/
    Checkout: #144 - /checkout/
    My Account: #145 - /my-account/
    
    ### Taxonomies ###
    
    Product Types: accommodation-booking (accommodation-booking)
    booking (booking)
    external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    ### Theme ###
    
    Name: Divi Child Theme
    Version: – 0 is available
    Author URL: 
    Child Theme: ?
    Parent Theme Name: Divi
    Parent Theme Version: 3.0.40
    Parent Theme Author URL: https://www.elegantthemes.com
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: divi-child/woocommerce/cart/cross-sells.php
    divi-child/woocommerce/single-product/related.php
    divi-child/woocommerce/single-product/up-sells.php
    
    
    jessepearson

    (@jessepearson)

    Automattic Happiness Engineer

    Try the WP Staging plugin to create a staging environment, we use it all the time to debug things. Nothing special needed, it creates a copy for you to test with, then allows you to delete it right after.

    Thread Starter hxxrmonkey

    (@hxxrmonkey)

    You were pretty much right, just a different plugin causing the problem. We had been using a very old plugin that wasn’t showing it had updates available. I updated it last week though, and hadn’t tried upgrading since. I set up a site copy and ran all the updates and everything’s fine. Thanks for your patience!

    • This reply was modified 7 years, 10 months ago by hxxrmonkey.
    jessepearson

    (@jessepearson)

    Automattic Happiness Engineer

    Glad it was something simple, and thanks for your patience, as well.

Viewing 5 replies - 1 through 5 (of 5 total)
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