Settings Won’t Save

@jlc500k

Sorry for the delay!

Can you please enable debug mode, Please add following lines to wp-config.php just before where it says: /* That’s all, stop editing! Happy publishing. */

define( ‘WP_DEBUG’, true );
define( ‘WP_DEBUG_DISPLAY’, false );
define( ‘WP_DEBUG_LOG’, true );

A debug.log file should be created inside wp-content folder, share the file with us.

Thanks,
Harshad

Got it. What’s the best way to share it with you privately?

Hi Josh,

Please send it via this form: https://getwpo.com/ask-pre-sales-question/ and mention this support thread. If the content of the file is to large, please share a link to the log file.

Could you also check your browser console for any javascript errors?

Thanks

Marc.

Done. Thanks!

Hi Josh,

The code provided above by @bornforphp has some issues, the single quotes aren’t the right character, which results in warnings: Use of undefined constant a€?WP_DEBUG_LOGa€? - assumed 'a€?WP_DEBUG_LOGa€?' (…

Please try deleting it and using this instead:

define( 'WP_DEBUG', true );
define( 'WP_DEBUG_DISPLAY', false );
define( 'WP_DEBUG_LOG', true );

It might look the same, but the code used apostrophe instead of single quotes.

Once this is done, open your browser console, then attempt to enable caching and save settings.

You can then check for errors in the javascript console, and update the log file you sent (if it’s not the live log file).

Thanks
Marc.

I actually was able to troubleshoot it to a plugin Divi Contact Form Extended. The publisher is aware of some issues with this plugin and is working on pushing out an update. Thanks for your assistance!