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Hi,

Thanks for reaching out about this. Could you point me to your user registration form, please? Is it the default WP Registration form, or that from a 3rd party plugin?

Thanks!

Hello Paul,,

Thank you very much for your prompt reply. Yes, I am using a 3rd party plugin instead of WP native registration form. You can reach out the form with the link, as follows. Thank you very much.

Best regards

https://e-marine*****************education.com/tr/kayit-ol/ (no stars!

Using a 3rd party provider is why this isn’t working as you’d expect. Each 3rd party plugin that Shield integrates with requires custom development to create and maintain the integration. These integrations are reserved for our paid members, as they’re typically deployed by business-related websites.

You can check whether Shield currently supports the provider you’re using under Shield > Config > Integrations > User Forms

If you’d like to get support for your 3rd party forms, you can upgrade via our website, or if you don’t see the integration you need, you can contact us when you’re a member to see if it’s possible and we’ll do our best to provide it – it more often than not depends on the 3rd party plugin and what integration options they’ve allowed for.

As these forums are specifically focused on Shield Security free edition, we can’t go into much more detail here about our pro products, but you can always reach out to our support team and other members on our Facebook group.