Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Joao Romao

    (@joaoromao)

    Gail,

    Is this still happening to you? Can you point me out current OS + Browser?

    Best,
    John

    Thread Starter bvigorda

    (@bvigorda)

    Hello John,

    Thank you for your reply. It is still happening.

    I have Windows 7 and I’ve tried IE, Chrome and Firefox.

    I’ve had other support help from you recently and I’m the one who had malware on my computer with residual damage to my browsers.

    I had forgotten I had this support ticket here or I would have updated it to say the problem is probably caused by the damage.

    Fortunately, I see my key in the settings so I must have been able to set up the plugin before I started having this problem and hopefully I have all the settings right anyway.

    If you’ve never run into this problem before, then I’d say the problem is my browser damage and you could mark this resolved.

    Thank you,
    Gail

    Plugin Author Joao Romao

    (@joaoromao)

    Unable to replicate error.

    Thread Starter bvigorda

    (@bvigorda)

    Thanks Joao – I’ve moved to Shopify and have your app there now. It’s working fine. Have a nice day.

Viewing 4 replies - 1 through 4 (of 4 total)
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