settings page not loading

Hi,

Thanks for get in touch with us and really sorry for the trouble.

“I am signed in as super admin” – are you using this in a multi-site?

Tell me one more thing, other pages are loading except setting?

And what about as vendor login?

Thank You

Hi,

Any update on this?

I am closing this due to inactivity!

Thank You

Hi there

Sorry for the late update. Some other urgent stuff came up.

Yes, I am using this as a multi-site from the beginning and had no problems with his before. I can’t login as a vendor from the front end due to a problem uploading the page”The page isn’t redirecting properly. An error occurred during a connection to store.happinesz.com.This problem can sometimes be caused by disabling or refusing to accept cookies.”
But COOKIES are enabled!! Cache has been cleared.

Kind regards
Anthony

Hi there

This what I have done since last update above.
I deactivated WC Marketplace and activated your Woocommerce Multivendor Marketplace. ( Ihope that is the replacement for that)
In Woocommerce> Settings> Advanced> My account page> I choose WC Frontend Manager page
In WCFM Options> WCFM Page> I thought I have to choose also WC Frontend Manager but I don’t have that option.
In Marketplace> Settings I get a white page

I truly hope you can help now.

Kind regards
Anthony

Hi,

Is this very much required for you to change page setting?
Actually, these auto setup as you installed the plugins, then why are trying to set pages?

Well, if you set WCFM dashboard under any other page setting then it will not work.

WC Marketplace and WCFM marketplace can’t be work together, please remove any one of those.

Thank You

Hi

I had WC Marketplace disabled (now deleted) and I can’t go into WCFM Marketplace settings because that page doesn’t load. There was no problem to access the WC Frontend Manager page but the settings page is not loading (white page). Activating your WCFM Marketplace plugin in WCFM Options> WCFM Page> the page was set to “blog” automatically so that is why I am trying to figure what pages need to be set both in Woocommerce and in WCFM Marketplace to get this working.
I hope you can help.

Kind regards
Anthony

Hi there

I see you have put this as resolved but it is not resolved. Please reply to this issue. This needs to be solved ASAP.

Kind regards
Anthony

• This reply was modified 6 years, 5 months ago by Panthony54.

Hi,

I am really sorry for delayed response.

Activating your WCFM Marketplace plugin in WCFM Options> WCFM Page> the page was set to “blog” automatically so that is why I am trying to figure what pages need to be set both in Woocommerce and in WCFM Marketplace to get this working.

You are getting this wrong, you don’t have to set WCFM Dashboard page any where except WCFM Page setting. Check at wp-amdin -> WCFM Options -> Please set WCFM Dashboard page here, and be sure that page contains proper short code [wc_frontend_manager]

Well, if you changed your multi-vendor plugin then change your old vendor’s user role to “Store Vendor”.

Thank You

Hi

Thanks, will check this Monday as I am traveling this weekend. Does this solve the problem that I can’t see the settings in WCFM Marketplace?

Have a great day!
Kind regards
Anthony

Hi,

Not an issue, take your time.

Off course, this will resolve the problem.

Well, WCfM Marketplace settings is also under WCfM admin frontend dashboard.

Thank you

Hi there,

Done all that, no problem.

The only thing left to fix is that the https://store.happinesz.com/wc-frontend-manager/settings/ doesn’t load. Not from the front end and not from the back end (Admin > WCFM Options > check dashboard settings here >>) and Admin > Marketplace.

Please help

Kind regards
Anthony

Hi,

Are you able to load? – https://store.happinesz.com/wc-frontend-manager/

And other screens under WCFM Dashboard?

Please show me screenshot for this -> Admin > WCFM Options

Thank You

Hi there

Thanks for coming back on this.

Yes I can load all pages under WCFM Dashboard except the settings page.

Here are some screenshots:
https://happinesz.com/WCFMFrontEndManager.jpg
https://happinesz.com/WCFMVendorMembership.jpg

Kind regards
Anthony

Hi,

Thanks for the screenshot, but that’s really strange one!

OK, browse setting page and check two things –

1. Google Chrome browser console – is there any JS error or not?
2. WP-admin -> Woocommerce -> Status -> Logs -> any php error is there?

Please know me this test result.

Between. are you getting same issue for vendor account as well!

Thank You

Hi,

Any update?
Is this resolved for you?

Thank you