Settings not saving

  • Resolved wayne186

    (@wayne186)


    1 year, 6 months ago

    Hello I am running version 1.8.4 and I cannot save any changes that I make to the configuration. For example just to change the number of file changes from the default 10 to change it to 20 I then go to select save changes and no error is returned and the page refreshes with the same default value of 10. I have tried this with many changes including the email address to send changes to and schedule frequency etc but nothing saves. I tried uninstalling the plugin, then deleting the directory using ftp in wpcontent > plugins > website-file-changes-monitor and then reinstalling but nothing is working. I am guessing that the settings are stored in the database but I cannot find them. Any suggestions please?

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  • Plugin Author robertabela

    (@robert681)

    Thank you for using our plugin @wayne186

    I am sorry to read about your issue. Can you please try the following:

    1. Open the browser developer tools.
    2. Navigate to the Console tab in the browser
    3. Change a setting and save it.

    Do you see any errors in the console?

    Also, did you try doing the same using a browser in Incognito mode?

    Looking forward to hearing from you.

Viewing 1 replies (of 1 total)
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