Settings not saving

  • Resolved vlastaw

    (@vlastaw)


    4 years, 11 months ago

    Hi, my settings on one of my websites (plugin installed now) don’t save. Just spinning wheel, not even popup. Tried to disable all other plugins, doesn’t help. Advanced settings don’t display at all, just the menu – no settings. Thank you.

    • This topic was modified 4 years, 11 months ago by vlastaw.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support bcrodua

    (@bcrodua)

    Hi,

    Apologies for the late reply.

    Have you tried switching to a different or default theme? See if that fixes the issue?

    You can also try to re-install the plugin.

    Regards,
    Bryle

    Thread Starter vlastaw

    (@vlastaw)

    Hi, OK, it is caused by the Classiera template. If I switch to 2020, it works OK. Unfortunately this template is the core functionality of the website, so I can’t not use it. What’s puzzling is, it’s a multisite (Classiera only being used on the main site).

    Plugin Support bcrodua

    (@bcrodua)

    Hi,

    Can you ask the developer of the theme to investigate on the issue?
    It should not be loading any script when you are on the EUM’s dashboard.

    Regards,
    Bryle

    Thread Starter vlastaw

    (@vlastaw)

    Hi, the theme author asked me to give you this screenshot ??

    https://1drv.ms/u/s!AtBkERjP6C2ikKJRTsfOU8O8_oGy2A?e=gcaCYe

    Plugin Author David Anderson / Team Updraft

    (@davidanderson)

    Hi,

    This indicates that you have a component that has overloaded $ (which should point to jQuery) with something else, thus causing an error ‘downstream’ in anything that was using it. If the error goes away when you de-activate Classiera, then that indicates that it’s the thing doing it.

    David

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Settings not saving’ is closed to new replies.