Settings missing from sidebar

  • Resolved pm1932

    (@pm1932)


    3 years, 4 months ago

    Hello,

    plugin version 7.5.6 but also seeing this in 7.5.5.

    wordpress version 5.8.1

    I’m a super admin of a multi site, with wordfence installed and has been installed for a very long time. typically if I login with my super admin account and go to my sites–> network admin –> dashboard I’ll see the wordfence navigation link in the left sidebar. Well that link is no longer there. The plugin is activated and 2FA is still working so I know it’s activated and working.

    could someone please help or at least give me the URL that will get me to the wordfence dashboard so I can at least confirm that it’s just a sidebar issue?

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support wfpeter

    (@wfpeter)

    Hi @pm1932,

    The url to the dashboard will be: www . yoursite . com /wp-admin/admin.php?page=Wordfence

    Let me know what you find, of course I’ll be happy to help further but it would certainly be good to know if the URL is available despite not being shown in the sidebar.

    Thanks,

    Peter.

    Thread Starter pm1932

    (@pm1932)

    so I can access my 2FA settings at /wp-admin/network/admin.php?page=WFLS but

    /wp-admin/admin.php?page=Wordfence
    and /wp-admin/network/admin.php?page=Wordfence give me:

    “Sorry, you are not allowed to access this page.”

    I am a super admin so I’m not sure where to go from here.

    EDIT: I also checked with another network super admin and they are seeing the same

    • This reply was modified 3 years, 4 months ago by pm1932.
    • This reply was modified 3 years, 4 months ago by pm1932.
    Thread Starter pm1932

    (@pm1932)

    I ended up solving this by simply deactivating the plugin and activating it again.

Viewing 3 replies - 1 through 3 (of 3 total)
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