Settings for how aggressive

  • Resolved Design

    (@designful)


    2 months ago

    Are you guys working on a setting to control how aggressive (or passive) the plugin is? It’s blocking a lot of real people

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support sergecleantalk

    (@sergecleantalk)

    Hello,

    Real people shouldn’t be blocked if everything is working correctly. Could you tell us your website name so we can check more details?

    Thread Starter Design

    (@designful)

    The website was StylishCostCalculator.com.

    I just turned off the plugin, but a real person was blocked yesterday at 10:35 AM EST. and today at 7:06 AM EST.

    Plugin Support dimitrycleantalk

    (@dimitrycleantalk)

    Hello @designful,

    I’ve checked your Anti-Spam logs and there are no requests. They couldn’t be blocked. Can you send us a screenshot of the blocking message?

    Plugin Support amagsumov

    (@amagsumov)

    Hello.

    We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”.If you have any further questions, you can start a new topic or contact us via our private Ticket System: 

    https://cleantalk.org/my/support/open.

Viewing 4 replies - 1 through 4 (of 4 total)
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