Settings do not Save

  • Resolved magicoders

    (@patopaiar)


    9 months, 1 week ago

    Hi!

    I’m trying to test your plugin on a live site, and when I configure the settings, and check the checkbox to Enable the functionality, I see the green Settings have been saved message but after the page refresh, all settings are missing, the box unchecked, and the plugin functionality can therefore never be enabled.

    What could be the issue, any chance you’d help us get the plugin to Enable the functionality?

    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author WDM

    (@wdm-team)

    Hi & thank you for trying out our plugin!

    You seem to be using the plugin on a MultiSite, right?

    In that case, please do not activate the plugin for the whole network. Instead, activate it for each site separately. Then it will work just fine!

    Here a quote from the FAQs of the plugin:

    I have a MultiSite. Can I use Mail Queue?

    Yes, but with limitations.

    Do not activate the Mail Queue for the whole network. Instead, please activate it for each site separately. Then it will work smoothly. In a future release we’ll add full MultiSite support.

    In the next release, we’ll add an infobox to avoid misunderstandings, if the plugin is running on a multisite.

    Happy Mail Queuing & kind regards,
    Nicolas

    Thread Starter magicoders

    (@patopaiar)

    Hi! Nop! Not a multisite, just a regular single WP install.

    Plugin Author WDM

    (@wdm-team)

    That’s strange, beeing the settings page a usual WP form.

    Could you please provide us every possible information about the environment? (Server, PHP, WP, other plugins)

    Thread Starter magicoders

    (@patopaiar)

    This was not actually resolved, we just decided to go with another option. Thank you for checking into this though.

Viewing 4 replies - 1 through 4 (of 4 total)
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