settings disappear

  • Resolved fsan2val

    (@fsan2val)


    3 years, 6 months ago

    You have errors when configuring the data. You save and everything is fine, but then if you go back to the configuration, the settings disappear and you have to enter and configure everything again. I am using ocean wp theme .Unfortunate

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Sanesh Acowebs

    (@saneshacodez)

    Hi, thanks for using our checkout plugin. We need more information about your settings. Can please create a support ticket on Acowebs support. As there is some limitation on the wordpress forum to ask questions. This error may be specific to your website.

    Plugin Contributor Sanesh Acowebs

    (@saneshacodez)

    As we haven’t heard back from you further, we assume that this issue has been resolved at your end and considering this ticket as closed. Please don’t hesitate to get back to us if you require any further assistance or clarifications from our end in the future. Thanks!

    Thread Starter fsan2val

    (@fsan2val)

    Thanks for your reply.

    It still does not work as it should, today I tried and it remains the same. The problems that you save the settings, then if you go back to the settings option they disappear, you don’t have a vision of what you have established. It is unfortunate

    Plugin Contributor Sanesh Acowebs

    (@saneshacodez)

    Hi, we are happy to help you. But as we said earlier this error may be specific to your website. So We need more information about your settings and details. So please share your details privately on the previously shared link. As you know that there are some limitation on the wordpress forum to ask questions like login “d e t a i l s”. Hope you can check.

Viewing 4 replies - 1 through 4 (of 4 total)
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