Settings are not being saved

  • Resolved chicagola

    (@chicagola)


    6 years, 9 months ago

    Hi,

    I just downloaded your plugin and it seems a good plugin. Though I tried changing the settings in the display and color settings and it would not save my changes.

    Could you please help with this?

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter chicagola

    (@chicagola)

    Nevermind. For some reason, it is saving my changes now.

    Plugin Author Estatik

    (@estatik)

    Hi there!
    We apologize for a delay in answer. During this time the decision was found already.
    Thank you for choosing our product!
    And, please, feel free to ask any other questions you have, also via contact us page.

    I’m having the same issue. I just installed and activated the plugin. My changes are not being saved in the backend. Are there any troubleshooting steps you can recommend?

    Plugin Author Estatik

    (@estatik)

    Hi there!
    Please, try to use another browser and if the issue still exists, contact our support team to resolve it.
    Thanks.

    @taylorbryant try deactivating the plugin, and then removing these from the options table in SQL / phpmyAdmin:

    widget_estatikcalculator
    estatik_calculator_settings

    Reactivate the plugin and you should be able to save your settings afterwards.

Viewing 5 replies - 1 through 5 (of 5 total)
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