setting up icons and getting a few errors

Thanks Jeff for your question. So you’re saying you opted to pull the Facebook number automatically, and it doesn’t work? Does it work if you enter the number manually?

For your other issue, could you open a new thread (one thread per issue)? Thank you!

Well My business page is https://www.facebook.com/NewEnglandFoliage/

This is where I have 43K followers (my personal artist pg only has 17K) So I finally found the Facebook ID for the business. The directions are showing old info, its under transparency now (I realize its hard to keep up with)

I don’t know if my page has any likes, as I’m only interested in my followers which as stated is 43k. the FB ID only shows a zero so that isn’t working.

I have solved the problem for manual inputs. DON’T put in the k (for thousands) or a ( , comma) you formatted the input as integer only (I’m guessing) So my followers is 43,498. Only put in 43498 now gives me 43k in the pop up.

Mastodon seems to be hard wired for 20 even though my followers is a whopping 42. It defaults to 20 per the box next to the word Mastodon.

One note I don’t know or understand setting up API’s so that is not going to happen and most people will find that to be a daunting task so I would just remove it. It may make your job easier from the programming standpoint. but I’m betting 90% of users would ignore it.

BUT…! I would put in something about only adding digits, no letters or comma’s and it would reduce friction.

And I solved the other item as well. I was on an article that I’ve been writing so it gave an error.

Now how much is the pro version? The only feature I would like is the icons at the top of the articles…

Thanks Jeff for those pointers, we’ll check next week what we need to update here. We’re not permitted to talk much about the premium version (as this is the support for the free plugin), but we’re happy to have a chat on https://ultimatelysocial.com ?? (If you click on “Get it now” you’ll see the prices)

Sorry to keep you waiting @folgerj. If you enter “43000” for example as manual counts, the plugin will display 43k on the front-end, please see https://monosnap.com/file/sAAUFoYjNYMufQymDVtJPntH9VSu4e. For the other issues, please open a new thread (one issue per thread). Thank you!