• Resolved voirol

    (@voirol)


    Steps to reproduce:

    • In Site Kit / Analytics click Create Account
    • Receive empty page with heading “Analytics” and message “Error: Account token is missing.”
Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    Thanks for reaching out. Can you share your Site Health information here or privately we can inspect your setup in order to assist?

    Thread Starter voirol

    (@voirol)

    Thanks James. Answered in the Google form.

    Plugin Support James Osborne

    (@jamesosborne)

    Many thanks for sharing. To ensure a third party plugin isn’t impacting Analytics setup can you try and temporarily deactivate your additional plugins, including the WP Staging Optimizer MU plugin before trying to connect the Analytics module once more from a browser incognito window?

    Thread Starter voirol

    (@voirol)

    Thanks James. I’ve done that and the activation worked. Note that I was only able to turn off the 7 main plugins, but not the Staging Optimizer as there was no way to deactivate it. Still, it worked. Thanks for your help.

    Plugin Support James Osborne

    (@jamesosborne)

    Many thanks for the update, that’s great to know. Out of curiosity do you recall which plugins you had to deactivate? I can test them for compatibility in the event others encounter the same issue?

    If you have a moment free please consider leaving your plugin feedback.

    Thread Starter voirol

    (@voirol)

    Sure…

    BackWPup
    Hide Page And Post Title
    Insert PHP Code Snippet
    Recent Posts Widget Extended
    WP Staging Pro

    I’ll happily post a review once I’ve used the plugin in anger.

    Again thanks for your help.

    Plugin Support James Osborne

    (@jamesosborne)

    Excellent, many thanks for sharing. And yes, test out the plugin and let us know if you have any further queries.

    I still have same problem but I would deactivate all the plugins I have which would be very hectic on me.

    @wisemoore please feel free to open a new support topic if you are still experiencing the issue. We’d be happy to assist.

Viewing 9 replies - 1 through 9 (of 9 total)
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