Setting Page links don’t open.

  • I am using the All-in-One Event Calendar on a number of websites and they are working fine. The website in question was cloned from one of the others a year ago but the calendar has not been needed until now. When I went to the Settings page, none of the links open. I have tested for theme and plugin conflicts with no success.

    Setting Page

    • This topic was modified 8 years, 4 months ago by ricka99.
Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi,

    Please try reinstalling the plugin, follow the steps in the guide: https://time.ly/document/user-guide/troubleshooting/perform-manual-upgrade/

    Thread Starter ricka99

    (@ricka99)

    I followed the reinstall instructions exactly including downloading the latest version from your website. Unfortunately, I got the ame result. FWIW, there are no events for this website as of yet.

    Rick

    • This reply was modified 8 years, 4 months ago by ricka99.

    Hi Rick,

    Please try:

    – Delete the file uninstall.php from the plugin directory that is currently on the server (found under /wp-content/plugins/all-in-one-event-calendar). Deleting this file ensures that when you uninstall the current version of the plugin, your event data and calendar settings will be preserved when you delete the plugin (don’t skip this step – it’s important!)
    – Deactivate the All-in-One Event Calendar using your WordPress Dashboard.
    – Delete the All-in-One Event Calendar using your WordPress Dashboard.
    – Database -> wp_options, click option_name to sort and delete everything with ai1ec_, this will delete plugin settings but events will remain in the database.
    – Now install the latest version.

    Thread Starter ricka99

    (@ricka99)

    Unfortunately, I got the same result.

    Rick

    Have you tried the troubleshooting guide? https://time.ly/document/user-guide/troubleshooting/first-troubleshooting-step/

Viewing 5 replies - 1 through 5 (of 5 total)
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