Setting

  • Resolved hector7

    (@hector7)


    1 year, 8 months ago

    Hi,
    As I have set the plugin, the customer can have 10% cashback on orders and can use the cashback after 350 euros amount of orders.
    I see well in the basket the amount of points I can use, and I can use them.
    After that I pay for the order, less the cashback amount of course.
    But where can I see the points I won with this order ? Into the summary I see on the line of the order only the points I spent.
    Shouldn’t have a line to show the points I won ?

    Also, if I want to see the order into the summary, the link points to my-account/view-order/XXX, but the permalinks of my Woocommerce are mon-compte/voir-commande/XXX, so I link to a 404 page.
    How can I fix this ?

    Thanks !!

    • This topic was modified 1 year, 8 months ago by hector7.
    • This topic was modified 1 year, 8 months ago by hector7.
Viewing 4 replies - 16 through 19 (of 19 total)
  • Thread Starter hector7

    (@hector7)

    Difficult to say if there no points or just not visible. As you can see in the first screenshot you can see the points won by the order of February 9 (+47), and these points spent with the order of March 28 (-47). The facts is that the order of March 28 had a net amount of 280 euros ; so the client should have won 28 points but these points are not visible anywhere.
    And from these order of March 28, no points are visible anywhere (into the history tab I mean) but some orders have been placed.

    • This reply was modified 1 year, 7 months ago by hector7.
    Plugin Author calliko

    (@calliko)

    You can log in to this user’s editor and view their scores. Should be 28.
    Points are also displayed in the list of users

    Plugin Author calliko

    (@calliko)

    I would ask for access to the site and test it myself. There is a possibility?
    The plugin works well and there are no problems with accrual and write-off.

    Thread Starter hector7

    (@hector7)

    Sorry for delay.
    I have desactivated the plugin for the moment.
    I will get back to you later.

Viewing 4 replies - 16 through 19 (of 19 total)
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