Set watermark is not working on the galleries

@johncalabe – There could be a plugin conflict going on here or at least it should be ruled out. Have you tried deactivating all of your plugins, clearing your browser cache (and site caches if you are using a caching plugin), then reactivating the NextGEN plugin?

If this fixes the problem then it was likely one of the deactivated plugins that was causing an issue. Now, retrace your steps activating each plugin and re-checking to see if the problem returns. If it does then that last activated plugin was probably the one. Keep reactivating and in most cases it is also best to keep checking after each plugin, sometimes there may be more than one plugin on a site that will create an issue. If you do find one (or more) plugins causing this problem we would greatly appreciate your feedback on them so the developers may address them as soon as they can.

Also to note, in rare cases it may be the theme itself that is causing a conflict so while you have just the NextGEN plugin activated you might consider temporarily switching to one of the default WordPress Twenty series themes and see if this corrects the issue as well.

If the problem still persists after all of this we would still want to know, even more so, as we will still want to sort out the issue and may need additional details.

Thanks!

– Cais.

Hi Cais,

Thank you for your comments.

I have tried all the options that you have suggested but still i am facing the issue with the gallery.

Please guide me to fix the issue.

Thanks,
-Calabe.

@johncalabe – Please send us a Bug Report (https://nextgen-gallery.com/report-bug/ … please reference this topic) so we can get a better look under the page at your site.

We may need temporary log in (and FTP) credentials for your WordPress installation, please consider those for your Bug Report, too.

Thanks!

– Cais.

Hi Cais,

Thank you for your comments. This is one of our client website and we are not able to provide the FTP login details for you.

If you have any updated files for fixing this issue please send me so that we can update the file.

Please guide me to fix this. I am facing this issue for nearly two months.

Thanks In Advance,
-Calabe

@johncalabe – We do not necessarily need FTP access to the site (although it can be helpful in some cases for us to correct issues immediately, especially for the less technically inclined) but a Bug Report with temporary credentials as noted does allow us to see things first-hand as often times the issue on a site is unique to that site.

Thanks!

– Cais.