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Resolved shizlist
(@dnacannon)

2 years, 9 months ago

This issue is for an adult toy store. Sorry if that makes you uncomfortable.

I’m trying to set up payments. In the “Get Ready to Start Selling” check box menu on the WooCommerce Home tab, I cannot get past the “Set Up Payments” step.

I’ve enabled WooCommerce Payments, and within that have enabled credit/debit card payments. I’ve enabled Paypal payments (and have linked a Paypal account,) have selected various options for payments and have Saved all of the above. But when I return to the Home tab, the “Set Up Payments” box remains unchecked.

If I click on it, it still shows that WooCommerce and Paypal have been enabled. And yet, the box won’t check and allow me to proceed to the next step.

Little help?

Thanks

The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

Plugin Support

(@shrutiwpcom)

Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

Please feel free to redact any sensitive information that you don’t wish to share publicly.

Thanks!

Thread Starter

shizlist

(@dnacannon)

2 years, 9 months ago

Hi Summer. Thanks for following up on this.

Here ya go:


### WordPress Environment ###

WordPress address (URL): https://horsedildo.com
Site address (URL): https://horsedildo.com
WC Version: 6.2.2
REST API Version: ? 6.2.2
WC Blocks Version: ? 6.7.3
Action Scheduler Version: ? 3.4.0
WC Admin Version: ? 3.1.0
Log Directory Writable: ?
WP Version: 6.0
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: ?
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.3.33
PHP Post Max Size: 100 MB
PHP Time Limit: 60
PHP Max Input Vars: 1000
cURL Version: 7.83.1
OpenSSL/1.1.1o

SUHOSIN Installed: –
MySQL Version: 5.7.38
Max Upload Size: 100 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.2.2
WC Database Prefix: wpbp_
Total Database Size: 11.61MB
Database Data Size: 8.89MB
Database Index Size: 2.72MB
wpbp_woocommerce_sessions: Data: 0.11MB + Index: 0.02MB + Engine InnoDB
wpbp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpbp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpbp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpbp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpbp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpbp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpbp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpbp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpbp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpbp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpbp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpbp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpbp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpbp_actionscheduler_actions: Data: 0.05MB + Index: 0.11MB + Engine InnoDB
wpbp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpbp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpbp_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpbp_berocket_termmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpbp_braapf_product_stock_status_parent: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpbp_braapf_product_variation_attributes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpbp_braapf_term_taxonomy_hierarchical: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpbp_braapf_variable_attributes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpbp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpbp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wpbp_gla_budget_recommendations: Data: 0.22MB + Index: 0.14MB + Engine InnoDB
wpbp_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpbp_gla_shipping_rates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpbp_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpbp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpbp_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpbp_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpbp_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpbp_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpbp_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpbp_mailpoet_mapping_to_external_entities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpbp_mailpoet_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpbp_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpbp_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpbp_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpbp_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpbp_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpbp_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
wpbp_mailpoet_scheduled_tasks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpbp_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpbp_mailpoet_segments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpbp_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpbp_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpbp_mailpoet_statistics_bounces: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpbp_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpbp_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpbp_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpbp_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wpbp_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpbp_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpbp_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpbp_mailpoet_subscribers: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
wpbp_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpbp_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpbp_mailpoet_subscriber_segment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpbp_mailpoet_user_agents: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpbp_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpbp_options: Data: 4.03MB + Index: 0.08MB + Engine InnoDB
wpbp_postmeta: Data: 0.23MB + Index: 0.03MB + Engine InnoDB
wpbp_posts: Data: 0.14MB + Index: 0.06MB + Engine InnoDB
wpbp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpbp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpbp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpbp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpbp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpbp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpbp_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wpbp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpbp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpbp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpbp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpbp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpbp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpbp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpbp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpbp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wpbp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpbp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpbp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpbp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

### Post Type Counts ###

attachment: 59
br_product_filter: 2
customize_changeset: 4
mailpoet_page: 1
nav_menu_item: 4
page: 8
post: 2
product: 8
product_variation: 2
revision: 18
wp_global_styles: 1
wpautoterms_page: 2

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?Error messages should not be shown to visitors.

### Active Plugins (13) ###

Akismet Anti-Spam: by Automattic – 4.2.2
WP AutoTerms: by WP AutoTerms – 2.4.9
Jetpack: by Automattic – 10.6
Post Types Order: by Nsp Code – 1.9.9
Really Simple SSL: by Really Simple Plugins – 5.2.3
Title Remover: by WPGurus – 1.2.1
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.22.4

Product Slider Block for WooCommerce: by eedee – 1.0.0
Advanced AJAX Product Filters for WooCommerce: by BeRocket – 1.6.2
WooCommerce Payments: by Automattic – 3.7.0 (update to version 4.3.0 is available)
WooCommerce PayPal Payments: by WooCommerce – 1.6.5 (update to version 1.8.1 is available)
WooCommerce Shipping & Tax: by WooCommerce – 1.25.23 (update to version 1.26.0 is available)
WooCommerce: by Automattic – 6.2.2 (update to version 6.6.0 is available)

### Inactive Plugins (0) ###

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #6 - /shop/
Cart: #7 - /cart/
Checkout: #8 - /checkout/
My account: #9 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: Botiga
Version: 1.1.1 (update to version 1.1.3 is available)
Author URL: https://athemes.com
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: –

### Subscriptions ###

WCS_DEBUG: ? No
Subscriptions Mode: ? Live
Subscriptions Live URL: https://horsedildo.com
Subscription Statuses: –
WooCommerce Account Connected: ? No

### Store Setup ###

Country / State: United States (US) — North Carolina

### Payment Gateway Support ###

WooCommerce Payments: products
refunds
subscriptions
subscription_cancellation
subscription_suspension
subscription_reactivation
subscription_amount_changes
subscription_date_changes
subscription_payment_method_change
subscription_payment_method_change_customer
subscription_payment_method_change_admin
multiple_subscriptions
tokenization
add_payment_method

### WooCommerce PayPal Payments ###

Onboarded: ?
Shop country code: US
WooCommerce currency supported: ?
PayPal card processing available in country: ?
Pay Later messaging available in country: ?
Webhook status: –
Vault enabled: ?
Logging enabled: –
Reference Transactions: –
Used PayPal Checkout plugin: –

### WooCommerce Payments ###

Version: 3.7.0
Connected to WPCOM: Yes
Blog ID: 202871155
Account ID: acct_1KTlpT2HaFUZbecu

### Action Scheduler ###

Complete: 55
Oldest: 2022-06-13 11:30:45 +0000
Newest: 2022-06-21 09:59:56 +0000

Pending: 1
Oldest: 2022-06-21 12:55:26 +0000
Newest: 2022-06-21 12:55:26 +0000

### Status report information ###

Generated at: 2022-06-21 11:55:03 +00:00

Plugin Support

Adam Heckler

(@adamkheckler)

2 years, 9 months ago

Two things here:

First, the “Set up payments” thing is a bug that we are working on currently. The easiest workaround is probably to just hide the setup checklist by clicking these three dots:

https://cln.sh/zG6GSnoRLDRuMuW7qUH9

… then the Disable / Hide option.

Second, the nature of your site goes against the prohibited businesses list of our payments processor for WooCommerce Payments, which is Stripe. The list is here:

https://stripe.com/legal/restricted-businesses

As such, your ability to use WooCommerce Payments will soon be terminated.

Sorry I can’t be of more help here! ??

Thread Starter

shizlist

(@dnacannon)

2 years, 9 months ago

Oh good grief, are you kidding me? They’re just adult toys. So now what? I can only accept payments by mail or something?

Wish I would have known Stripe is run by Quakers before sinking all this time into a Woocommerce site.

What an asinine policy.

This reply was modified 2 years, 9 months ago by shizlist.

Plugin Support

Fernando M. a11n

(@fernmed)

2 years, 9 months ago

Hello,

I can certainly understand your frustration here.

One thing I can recommend is while WooCommerce Payments wouldn’t be available for the site in question, there are other payment providers available that may be an option.

Here is a listing of our payment processor options within the marketplace. With one of these, you can add them to your store as a payment option and complete payment through them. You’ll want to review the particular extension you like best to see if they have any similar restrictions to Stripe.

Payment Extensions | WooCommerce Marketplace

If you have any questions on the options available, please feel free to let us know.

Thread Starter

shizlist

(@dnacannon)

2 years, 9 months ago

Awesome. Thank you so much. I’ll scope out the list.

Cheers

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘[NSFW] “Set Up Payments” Step Not Registering’ is closed to new replies.

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