• Resolved sheldony

    (@sheldony)


    Hi. I just installed this plugin and had set up a google merchant account a while back along with listing products. I believe I connected everything and checked all the options/permissions, but for some reason the “configure product listings” section is forever loading (spinning circle). How do I get this page to complete loading and finish this process? Thanks in advance.

    The page I need help with: [log in to see the link]

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  • Hi,

    I understand that the configure product listings section is spinning.

    As a first step, please be sure to switch the site theme to a default theme like Storefront, then disable all plugins except WooCommerce and Google Listings & Ads.

    Check again to see if the issue persists, if not, it means you can switch back the theme to the original one, and then you can re-enable plugins one by one until you find the cause of the issue.

    You can use the Meks Quick Plugin Disabler to help you will remember what plugins you currently have active, so it’s easy to switch them back on.

    Let us know if there are any questions.

    Hi,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

    Kind regards.

Viewing 2 replies - 1 through 2 (of 2 total)
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