Set to the UK, but it is restricting access to UK based customers

  • Safari, Chrome, Firefox moble browsers is not dectecting country. I am in the UK and only accept orders from the UK and the plugin is stopping my customers ordering. I have had to disable it which is not good. Latest verison installed. Please help. Thanks.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author kuldipzorem

    (@kuldipzorem)

    Hi @gwm73,

    Could you please provide the error log for our plugin from the WooCommerce settings? You can locate the error log by navigating to WooCommerce > Status > Logs. You’ll find fatal-errors sources.

    Thanks,
    Kuldip

    Thread Starter gwm73

    (@gwm73)

    There are none associated with your plugin. It just isn’t working correctly as described. Thanks.

    Thread Starter gwm73

    (@gwm73)

    Location: United Kingdowm, but on mobile devices orders from the UK were being blocked by the plugin. Thanks.

    Plugin Author kuldipzorem

    (@kuldipzorem)

    Hi @gwm73,

    Could you please sharing screenshots of the Catalog Visibility and General settings of our plugin from your store?

    Thanks,
    Kuldip

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Set to the UK, but it is restricting access to UK based customers’ is closed to new replies.