Sessions with Product Views empty in Shopping Behaviour Analysis

  • hi Thomas, first of all thank you for your work, your plugin is a blessing.

    As mentioned in the subject line, among the universal analytics reports (and precisely in Conversion -> Ecommerce -> Shopping Behavior) the session “Session with product views” is not populated. I checked both the plugin and the GTM settings several times. Activating the debug in GTM, the data-layer seems to be correct: I can see correctly the name of the product, price, description, category, etc.

    What can it depend on? I’ll leave you the ink on a product page of our site:
    https://solocorse.com/prodotto/wec941-alf-giq-le1-vrg/

    Thank you for your support.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter synflex

    (@synflex)

    Hi Thomas,
    any advice on this?

    Thank you

    Plugin Author Thomas Geiger

    (@duracelltomi)

    Hi,

    “Session with product views” in Universal Analytics is populated using the ecommerce data in the gtm4wp.changeDetailViewEEC GTM event. This event seem to be firing on your site but I do not see any GA hit firing based on this event.

    Could you post a shared debug link from your GTM container?
    https://support.google.com/tagmanager/answer/6107056?hl=en#share

    This way, you do not need to add me as a user, I will be however able to see which tags are or aren’t firing on your page.

Viewing 2 replies - 1 through 2 (of 2 total)
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