Session time out when attempting to customize

  • Resolved The Evolution of Mom

    (@the-evolution-of-mom)


    9 years, 9 months ago

    Recently moved from my original host to BlueHost. Site is up and running fine. However when I’m in the wordpress dashboard and select “customize” from the “appearance” option I get an error message about session is expired with a login prompt. I put in the login information it says successful but then immediately goes back to session is expired.

    Here are the things I have tried so far:
    1) From “General Settings” I Made sure my “Sit URL” and “WordPress URL” both do not have www in front of them. I then tried them both with www but didn’t help

    Here they are
    Site URL: https://theevolutionofmom.com
    Wordpress URL: https://50.87.248.113/~theevom4

    2) I have tried disabling all plugin but it didn’t help

    Anyone have any suggestions?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter The Evolution of Mom

    (@the-evolution-of-mom)

    Resolved the issue. We didn’t know to update the temporary BlueHost address after the change to the nameservers for the custom domain took effect. Once we changed it to match, everything worked perfectly!

    Bill

    (@chubbycrow)

    Thanks for posting back with your solution. ??

Viewing 2 replies - 1 through 2 (of 2 total)
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