service unavailable after activate object cache

  • Hello how are you? I recently installed redis on my VPS server (it's Argentinian and uses Ferozo panel instead of cpanel), the installation went smoothly, then I installed the plugin on wordpress, but when I enabled the object cache in redis plugin settings my wp-admin remains inaccessible with the message " service unavailable", so I had to delete object-cache.php. I understand that it is a plugin conflict or a bad configuration (however I checked everything and it was correct, I am missing something), this is the information that the plugin shows me, I would appreciate it if you could help me to finish this implementation. Thank you so much!

Status: Not enabled
Customer:
Drop-in: Not installed
Disabled: No
PhpRedis: Not loaded
Relay: Not loaded
Predis: 2.1.2
Credis: Not loaded
PHP Version: 8.0.14
Plugin Version: 2.4.1
Redis Version: Unknown
Multisite: No
Metrics: Disabled
Metrics recorded: 0
Filesystem: Working
WP_REDIS_HOST: "127.0.0.1"
WP_REDIS_PORT: 6379
WP_REDIS_DATABASE: 1
WP_REDIS_TIMEOUT: 1
WP_REDIS_READ_TIMEOUT: 1
WP_REDIS_PREFIX: "rock_"
WP_REDIS_PLUGIN_PATH: "/home/****/public_html/wp-content/plugins/redis-cache"
Drop-ins: [
"advanced-cache.php v by "
]

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Till Krüss

    (@tillkruess)

    Hello!

    Are you able to connect to Redis Server using redis-cli?

    Thread Starter curchunflo

    (@curchunflo)

    hello! yes! I am

    Plugin Author Till Krüss

    (@tillkruess)

    What exact command are you using to connect to Redis?

    Thread Starter curchunflo

    (@curchunflo)

    I execute redis-cli

    Thread Starter curchunflo

    (@curchunflo)

    vìa ssh, the problem is when I activate object cache in the plugin, but redis is installed and I can connect, but when I enabe object cache, I get “service unavailable” in the backend

    Plugin Author Till Krüss

    (@tillkruess)

    What do you specifically mean by service unavailable?

    Do you run redis-cli with any parameters?

    Thread Starter curchunflo

    (@curchunflo)

    I haven’t needed to run redis with commands other than to install it. What I did was follow the steps to install it and then install the plugin in my wordpress, then when I click to activate the cache object, something causes a server failure when entering the backend (which is what “the server is temporarily unable to service your request due to maintenance downtime or capacity problems. please try again later”). If I browse the web from “outside” (from the front end) it works correctly, but I can’t access wp-admin. and when I deactivate the redis plugin I see the error that it cannot connect to the database (but the backend is shown saying database connection error), if I activate it, the “service unavailable. …” appears again. I deactivated all plugins and template (but only with redis plugin enabled) and the error persists, so I think the problem is in the configuration (although I have configured the server and wp-config with the correct information), I understand that the problem is somewhere that I don’t I can see. What other information could you give them to help you diagnose?

    Plugin Author Till Krüss

    (@tillkruess)

    Can you post your error logs?

Viewing 8 replies - 1 through 8 (of 8 total)
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