Service unavailable

  • Resolved erik2

    (@erik2)


    4 years, 2 months ago

    Hi,

    Today I noticed that downloading definitions doesn’t work anymore, it times out (service unavailable).

    As I could not find any other reports of this on the forum, I suppose the problem is on my end. However the site (backend and frontend) works fine.

    Any idea what could be wrong?

    Best regards,
    Erik

    • This topic was modified 4 years, 2 months ago by erik2.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Eli

    (@scheeeli)

    If this was not just a temporary outage and you are still getting this message then I would concur that there is something wrong on your end, probably something in your browser that is blocking the updates. Check the Console in your browser’s Inspector to see if there are any JavaScript or security errors. If you still need more help with this then please post the error message or a screenshot so that I can look for what might be causing this issue for you.

    Thread Starter erik2

    (@erik2)

    Hi Eli, the console is not showing any errors… I have tried different browsers, and temporarily disabled all other plugins as well. No luck…

    • This reply was modified 4 years, 2 months ago by erik2.
    • This reply was modified 4 years, 2 months ago by erik2.
    Plugin Author Eli

    (@scheeeli)

    Can you please send me a screenshot with the Network tab open in your browser’s Inspector on that page so that I can see what is not loading?

    Thread Starter erik2

    (@erik2)

    Hi Eli, I send you an email. Thanks for your help.

Viewing 4 replies - 1 through 4 (of 4 total)
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