• Resolved svetovid

    (@svetovid)


    I keep getting the above error “Error occurred while automatically get Access key. SERVER_ERROR NO: 5 MSG: An account daily*****@tuta****.com connected to the website kazkarbabiy.com already exists”.

    So what? There are two domains attached to this Cleantalk account. If I access cleantalk from the other domain I get no such error message. I’ve deactivated and deleted Cleantalk and re-installed but each time I access the app using the above domain I get this same error.

    Also, the account associated with this domain will not sync.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support amagsumov

    (@amagsumov)

    Hello, @svetovid

    As per the WordPress catalog rules, WordPess.org Support Forum is for plugins only, not the service. We are not allowed to discuss any premium or non-plugin issues here.

    Please, create a private ticket and copy-paste your question there:
    https://cleantalk.org/my/support/open

    Thread Starter svetovid

    (@svetovid)

    I already did that via the link supplied (see above). Perhaps this link is either not working as designed or I’m not using it as directed. Anyway, the problem cited above has been resolved somehow perhaps by some magical AI wizardry because now I don’t have to even login to see the Cleantalk statistics. Curious.

    Plugin Support amagsumov

    (@amagsumov)

    Hello.

    If something goes wrong, let us know.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘SERVER_ERROR NO: 5’ is closed to new replies.