Server Timeout Errors

  • Resolved andyt1980

    (@andyt1980)


    1 year, 2 months ago

    Hi,

    I have quite a large Woocommerce site with several GB of images which I need to clean. I’ve tried your plugin but after starting the scan, when it reaches ‘Step 2/4 Extract from content….’ I just keep getting the following error:

    Error
    The reply sent by the server is broken.

    If I click auto-retry eventually I get the same error again. I went through your debug advice here: https://meowapps.com/media-cleaner/debug-issues/
    I tried reducing the analysis buffer down to 20 and then down to 10 but this didn’t help either. I enabled logging and all it did was show a list of images.

    The site is on its own virtual hosting solution with 2 CPU Cores and 4GB Ram, so not shared.
    I would prefer not to post the URL of the site as I don’t want google indexing it here.

    Any help much appreciated.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Jordy Meow

    (@tigroumeow)

    Hi @andyt1980,

    Can you check your PHP Error Logs? (https://meowapps.com/tutorial-php-error-logs/)

    Same problem on our site. We also tried to modify our settings for Media Cleaner, to slow the analysis, but no effect.

    We also enabled logging and all we got is a list of images.

    I deactivated all plugins except Media Cleaner, but the error is the same, exactly at the same percentage, 62%.

    During Media Library content scan I get a popup with this error:
    The reply sent by the server is broken.
    Retry AUTO RETRY SKIP etc

    In the console I see this error:
    POST https://mysite.ro/wp-json/media-cleaner/v1/extract_references 500 (Internal Server Error)

    In debug.log:
    [10-Feb-2024 19:49:55 UTC] Webhook request failed: cURL error 28: Operation timed out after 5000 milliseconds with 0 bytes received

Viewing 2 replies - 1 through 2 (of 2 total)
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