Server Temporarily Unavailable Error

  • Resolved callmeivel

    (@callmeivel)


    9 years, 1 month ago

    The website itself is loading and showing fine – I’m able to navigate the site itself. The admin login page for WordPress comes up fine (/wp-admin). When I click ‘edit page’ from the website the ‘edit’ page in the back end opens but I can’t click anything else to navigate from there, I keep getting the ‘Server Temporarily Unavailable’ error.

    I can’t even get in to the dashboard to check the WordPress version.

    Does anyone have any ideas on what I can check or isolate to try and resolve the problem?

    Website:
    Auto Collectors

    Text from the error page:

    Service Temporarily Unavailable

    The server closed the connection without sending any data.

    The server is temporarily unable to service your request due to maintenance downtime or capacity problems.

    Due to heavy load on the server, connections may be temporarily blocked from locations that fetch an unusually high number of pages.

    We apologize for the inconvenience.

    Thanks in advance for any help you can give.

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi, callmeivel, & welcome to the WordPress support forum. First, let me apologize for the slow response. Sometimes, as volunteers, life gets in the way of our being able to respond as quickly as we’d like.

    When I go to:
    https://www.autocollectorsmurraybridge.com/
    I’m immediately presented w/a login page. Is that what you want? Because somehow, I don’t think so. It looks like there’s a maintenance plugin that’s active. If this is not what you want, then please try deactivating that.

    Also, because of the maintenance plugin, I’m not able to determine what theme you’re running, but please try switching to a default theme & see if this eliminates your difficulty. If not, try renaming the plugins folder to something like plugins1 or plugins.old & then visit your site. If the ‘server temporarily unavailable’ error goes away, then rename the folder to plugins but rename all plugins inside that folder by appending a 1 or .old to the end, as previously. Then begin by renaming the plugins back to their original names, logging in after each successive rename till you find the plugin that caused the problem.

    If that doesn’t help, see if perhaps you have error logs in either the root or any folders that might display errors that are occurring. Your control panel may also have error logs that you can look at.

    This can also be a hosting provider issue. You may wish to contact your host to determine if they’re seeing anything in their logs that may help.

    That’s likely beyond enough for now–hopefully not bordering on overwhelming. Let us know how you get on w/this, please.

    Thread Starter callmeivel

    (@callmeivel)

    Hi Jackie

    I’m so sorry I had forgotten I put this post up or I would have come back and closed it.

    Thank you for your response. While I was waiting I decided to give it up as a bad joke because I was having other hosting issues, like not being able to access FTP (helpful!). So by the time you accessed the site I had moved it to another host and it was in maintenance mode using the ‘Maintenance’ plugin.

    It all seems to be working fine now – I haven’t had any issues since moving it to the new host so I’m putting it down to the host having server issues. The client is now happy, which is the most important outcome! Thanks again!

Viewing 2 replies - 1 through 2 (of 2 total)
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