Server side GTM implementation

  • Resolved digestic

    (@digestic)


    2 years, 10 months ago

    I’m trying to implement google tag manager for my website (digestic-health.com) and installed the free plugin. When I go to set up the plugin and I see the fields to enter the gtm snippets it doesn’t match up to what google’s tag manager offers (when using a server side setup). Is there something else to put in those fields as currently I don’t see any data layer being created and I’d like to start using this plugin to track woo commerce events (and if the free plugin works well we plan on upgrading to pro).
    I’m happy to include more info/screenshots if needed
    Thanks

    • This topic was modified 2 years, 10 months ago by digestic.

    The page I need help with: [log in to see the link]

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  • Hello @digestic ,

    generally server-side tracking is a more advanced topic and require manual wiring. I think there are typically two things that you can achieve with server-side GTM container:

    1. Serve your GTM web container from your domain to prevent 3rd party domain being blocked – for this scenario you would need to modify the web container GTM JS snippet changing the public GTM domain to your server container URL

    2. Track certain eCommerce events from the backend using GA measurement protocol. This is a more complex scenario and it is not supported out of the box by our plugin, but we are open to do some custom work around this.

    Last but not least, you need to have your own GTM container server set up and live in order to have anything of the above working. If the field you are referring above is called “container config” this is a value that you need to set in your server container config and not in the plugin settings. We can also help with the server hosting if needed.

    We are happy to take if from here, but as this may require some individual work and it is currently not supported out of the box we suggest moving to our support email at [email protected]

    All the best,
    Handcraft Byte

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