Server Sending Invalid Match Key Parameters for ViewContent Event

The “system report” in case its useful:

### WordPress Environment ###

WordPress address (URL): https://kingdombonsai.com
Site address (URL): https://kingdombonsai.com
WC Version: 4.6.0
REST API Version: ? 4.6.0
WC Blocks Version: ? 3.4.0
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 1.6.1
Log Directory Writable: ?
WP Version: 5.5.1
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.3.23
PHP Post Max Size: 128 MB
PHP Time Limit: 120
PHP Max Input Vars: 3000
cURL Version: 7.66.0
OpenSSL/1.1.1g-fips

SUHOSIN Installed: –
MySQL Version: 5.7.26-29-log
Max Upload Size: 128 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 4.6.0
WC Database Prefix: uro_
Total Database Size: 45.04MB
Database Data Size: 40.55MB
Database Index Size: 4.49MB
uro_woocommerce_sessions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
uro_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
uro_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
uro_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
uro_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
uro_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
uro_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
uro_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
uro_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
uro_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
uro_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
uro_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
uro_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
uro_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ahc_browsers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ahc_countries: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
ahc_daily_visitors_stats: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
ahc_hits: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ahc_keywords: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ahc_online_users: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ahc_recent_visitors: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
ahc_refering_sites: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ahc_searching_visits: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ahc_search_engines: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ahc_search_engine_crawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ahc_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ahc_title_traffic: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ahc_visitors: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
ahc_visits_time: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
uro_actionscheduler_actions: Data: 0.23MB + Index: 0.14MB + Engine InnoDB
uro_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
uro_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
uro_actionscheduler_logs: Data: 0.11MB + Index: 0.09MB + Engine InnoDB
uro_berocket_termmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
uro_cartflows_ca_cart_abandonment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
uro_cartflows_ca_email_history: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
uro_cartflows_ca_email_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
uro_cartflows_ca_email_templates_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
uro_cmplz_cookiebanners: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
uro_cmplz_cookies: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
uro_cmplz_dnsmpd: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
uro_cmplz_services: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
uro_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
uro_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
uro_legal_pages: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
uro_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
uro_lp_popups: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
uro_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
uro_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
uro_options: Data: 9.08MB + Index: 0.25MB + Engine InnoDB
uro_postmeta: Data: 7.52MB + Index: 1.81MB + Engine InnoDB
uro_posts: Data: 2.52MB + Index: 0.20MB + Engine InnoDB
uro_shortpixel_folders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
uro_shortpixel_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
uro_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
uro_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
uro_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
uro_term_relationships: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
uro_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
uro_trustindex_trustpilot_reviews: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
uro_usermeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
uro_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
uro_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
uro_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
uro_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
uro_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
uro_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
uro_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
uro_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
uro_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
uro_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
uro_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
uro_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
uro_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
uro_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
uro_wfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
uro_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
uro_wfconfig: Data: 0.47MB + Index: 0.00MB + Engine InnoDB
uro_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
uro_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
uro_wffilemods: Data: 12.55MB + Index: 0.00MB + Engine InnoDB
uro_wfhits: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
uro_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
uro_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
uro_wfknownfilelist: Data: 5.52MB + Index: 0.00MB + Engine InnoDB
uro_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
uro_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
uro_wflogins: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
uro_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
uro_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
uro_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
uro_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
uro_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
uro_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
uro_wfstatus: Data: 0.13MB + Index: 0.09MB + Engine InnoDB
uro_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
uro_woobe_history: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
uro_woobe_history_bulk: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
uro_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
uro_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
uro_yoast_indexable: Data: 0.14MB + Index: 0.08MB + Engine InnoDB
uro_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
uro_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
uro_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
uro_yoast_seo_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
uro_yoast_seo_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

attachment: 694
cartflows_flow: 1
cartflows_step: 2
custom_css: 2
elementor_library: 9
elementor-hf: 1
nav_menu_item: 14
oembed_cache: 7
page: 22
popup: 2
popup_theme: 8
post: 1
product: 138
product_variation: 1
revision: 252
shop_order: 5
wcct_countdown: 3
wcst_trigger: 11
wpforms: 2

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (52) ###

AdScale: by AdScale LTD – 1.5.0
WooCommerce Advanced Product Labels: by BeRocket – 1.1.19 – Installed version not tested with active version of WooCommerce 4.6.0
Open Currency Converter: by David Artiss – 1.4.5
Starter Templates: by Brainstorm Force – 2.3.7
WP AutoTerms: by WP AutoTerms – 2.4.2
CartFlows: by CartFlows Inc – 1.5.19 – Installed version not tested with active version of WooCommerce 4.6.0
Complianz | GDPR/CCPA Cookie Consent: by Really Simple Plugins – 4.7.4
GDPR Cookie Consent: by WebToffee – 1.9.1
Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 3.2.6
Elementor Pro: by Elementor.com – 3.0.5
Elementor: by Elementor.com – 3.0.11
Envato Elements: by Envato – 2.0.6
PayPal Express Checkout Payment Gateway for WooCommerce ( Basic ): by WebToffee – 1.4.9 – Installed version not tested with active version of WooCommerce 4.6.0
Facebook for WooCommerce: by Facebook – 2.0.5 – Installed version not tested with active version of WooCommerce 4.6.0
Finale - WooCommerce Sales Countdown Timer & Discount Plugin: by XLPlugins – 2.17.1 – Installed version not tested with active version of WooCommerce 4.6.0
Finale Lite - Sales Countdown Timer & Discount for WooCommerce: by XLPlugins – 2.13.0 – Installed version not tested with active version of WooCommerce 4.6.0
Fish and Ships: by wpcentrics – 1.1.6 – Installed version not tested with active version of WooCommerce 4.6.0
Flexible Shipping: by WP Desk – 3.14.4 – Installed version not tested with active version of WooCommerce 4.6.0
Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 7.12.3
Elementor - Header, Footer & Blocks: by Brainstorm Force
Nikhil Chavan – 1.5.3

Jetpack by WordPress.com: by Automattic – 9.0.2
Google Ads & Marketing by Kliken: by Kliken – 1.0.5 – Installed version not tested with active version of WooCommerce 4.6.0
Mailchimp for WooCommerce: by Mailchimp – 2.4.7 – Installed version not tested with active version of WooCommerce 4.6.0
Popup Maker: by Popup Maker – 1.12.0
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.3
Sales Countdown Timer: by VillaTheme – 1.0.5.6
SG Optimizer: by SiteGround – 5.6.7
ShortPixel Image Optimizer: by ShortPixel – 4.20.2
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.16.30

Visitor Traffic Real Time Statistics pro: by wp-buy – 6.7
WooCommerce Weight Based Shipping: by weightbasedshipping.com – 5.3.6 – Installed version not tested with active version of WooCommerce 4.6.0
WOOBE - WooCommerce Bulk Editor and Products Manager: by realmag777 – 1.0.6.1 – Installed version not tested with active version of WooCommerce 4.6.0
WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.8 – Installed version not tested with active version of WooCommerce 4.6.0
Woo Custom Stock Status: by Softound Solutions – 1.2.3 – Installed version not tested with active version of WooCommerce 4.6.0
WOOCS - WooCommerce Currency Switcher: by realmag777 – 1.3.2 – Installed version not tested with active version of WooCommerce 4.6.0
Woocommerce Table Rate Shipping: by JEM Plugins – 2.0.9 – Installed version not tested with active version of WooCommerce 4.6.0
EU VAT Compliance for WooCommerce (Free): by David Anderson – 1.14.21
WooCommerce Extra Product Sorting Options: by SkyVerge – 2.8.4 – Installed version not tested with active version of WooCommerce 4.6.0
WooCommerce Shipping & Tax: by Automattic – 1.25.0 – Installed version not tested with active version of WooCommerce 4.6.0
WooCommerce: by Automattic – 4.6.0
WooSidebars: by WooCommerce – 1.4.5
Wordfence Security: by Wordfence – 7.4.11
Yoast SEO: by Team Yoast – 15.1.1
WordPress Starter: by SiteGround – 1.1.1
WP Rocket: by WP Media – 3.7.3
Smush: by WPMU DEV – 3.7.1
WPForms Lite: by WPForms – 1.6.2.3
WP Legal Pages: by WPEka Club – 2.4.5
WPSSO Update Manager: by JS Morisset – 3.4.1
WPSSO Core (Premium): by JS Morisset – 8.8.1
XL WooCommerce Sales Triggers: by XLPlugins – 2.10.0 – Installed version not tested with active version of WooCommerce 4.6.0
YITH WooCommerce Badge Management: by YITH – 1.4.5

### Inactive Plugins (10) ###

Autoptimize: by Frank Goossens (futtta) – 2.7.8
Sassy Social Share: by Team Heateor – 3.3.13
Social testimonials and reviews by Repuso: by  – 3.2
Trustpilot-reviews: by Trustpilot – 2.5.808 – Installed version not tested with active version of WooCommerce 4.6.0
Visitor Traffic Real Time Statistics: by wp-buy – 2.7.4
W3 Total Cache: by BoldGrid – 0.15.1
Widgets for Trustpilot Reviews: by Trustindex.io <[email protected]> – 4.0.1
WPSSO Product Metadata for WooCommerce: by JS Morisset – 1.6.0
WPSSO Schema JSON-LD Markup: by JS Morisset – 4.4.0 – Installed version not tested with active version of WooCommerce 4.6.0
WPSSO Strip Schema Microdata: by JS Morisset – 2.7.0

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Must Use Plugins (1) ###

Elementor Safe Mode: by Elementor.com – 1.0.0

### Settings ###

API Enabled: ?
Force SSL: –
Currency: EUR (€)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #38 - /
Cart: ? Page does not contain the shortcode.
Checkout: ? Page does not contain the shortcode.
My account: ? Page does not contain the shortcode.
Terms and conditions: #2331 - /conditions-of-use-and-sale/

### Theme ###

Name: Astra
Version: 2.4.5 (update to version 2.5.5 is available)
Author URL: https://wpastra.com/about/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: –

### Action Scheduler ###

Complete: 151
Oldest: 2020-10-03 20:26:11 +0000
Newest: 2020-10-19 03:53:53 +0000

Pending: 2
Oldest: 2020-10-19 04:08:53 +0000
Newest: 2020-10-19 06:19:27 +0000

Hi @kingdombonsai,

Thanks for reaching out. Happy to help you with this!

We’ve recently reached out to Facebook directly to try to get some clarity regarding the “Invalid Match Key” warning. While no specific resolution has been provided, we do now know this from their replies:

? this warning only occurs with server to server events (added in Facebook for WooCommerce v2.0)
? it can be the result of a platform issue – which wouldn’t be fixable from within the plugin
? Facebook will not share more specific event data for privacy reasons
??there aren’t any events in the plugin’s logs with missing user_agents or ip_addresses

Facebook has assured us that they’re looking into providing more information for this error in a future release, such as showing the affected URL and the parameter and what is wrong with it. They did also mention, however, that even with some additional details, it would not likely be able to be resolved by the plugin, as it can be at the platform level.

They weren’t able to pass along an expected date for release, though did mention that they usually see some features/improvements added after the holidays.

It seems that at this moment, we’ll need to wait for this release before looking at the Invalid Match Key parameter further. Please do let us know if you hear something different directly from Facebook!

Thanks,
Marcus

Hey @kingdombonsai,

It has been a while since we heard from you, so I’m going to mark this topic as resolved. If you’re still experiencing issues please take a look at our documentation for more information and create a new thread if you have further questions.

Thanks,
Marcus

i am having the same issue with CT value.

Strange thing that i have 2 basically the same websites and there are no error in that.

I believe is any issue to location from FB platform. In the 2 working websites are local countries ( UK ), the issued one is in Australia.

Have you heard any news from FB?

Thanks in advance.