Server Sending Invalid Match Key Parameters for AddToCart Event

  • Resolved theprefectones

    (@theprefectones)


    4 years, 1 month ago

    I’m seeing this error on my Pixel within add manager, kindly help me in this regard.

    “Your server is sending an invalid ip_address, user_agent parameters value for your AddToCart event. This may be because there was an error in the parameter value.
    This may cause issues with the attribution and delivery optimization of ad campaigns that are using this event.”

Viewing 3 replies - 1 through 3 (of 3 total)

  • They don’t give a crap. Opened up a thread with similar issues and they just ignored it. ??

    AJ a11n

    (@amandasjackson)

    Hi @theprefectones

    Can you check that you have no Ad Blockers enabled in your browser?

    I’d also suggest clearing the issue message by clicking the resolve button in the Facebook events manager. Then wait to see if the same message returns after a few hours/days after doing so.

    B C. a11n

    (@battouly)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved. If you have any further questions or still need help with this, you can start a new thread.

Viewing 3 replies - 1 through 3 (of 3 total)
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