Server error when update form

Additional note re the actual server error from the log shows:

[Thu Jul 18 08:34:41 2013] [error] [client 65.92.232.214] Premature end of script headers: plugins.php, referer: https://jtimmigration.com/wp-admin/plugins.php?ctf_form_num=4&page=si-contact-form/si-contact-form.php

More info (in the hope that someone might know how to fix this)
I don’t have Suhosin on my hosting server
I also added php_value max_input_vars 3000 to .htaccess

Should I do a clean removal of FSCF? How do I clean out the database via phpMyAdmin? If I uninstall the plugin won’t the form data remain in the database?

See this help page in the FAQ
https://www.fastsecurecontactform.com/reinstall-wordpress-version

Hi Mike,

I have done as you suggested. First I backed up the forms and then I completely uninstalled FSCF and deleted everything.
I then searched for and installed the latest version of the plugin. I then restored the backup of the form.

Unfortunately, I still get the same error.

The forms were deleted from the database as there were 4 forms there originally and I only restored two of them.

What do I do now?

Many thanks,
Cliff

I just tried to create a fresh form and after the 31st field I saved it and it created the same server error.

What can be going wrong? A fresh install and a new form and the same error.

Why is Premature end of script headers: plugins.php happening?

I’m very stressed about this as the client is waiting the form to be updated.

This morning I installed FSCF on another WP site I have and restored the form. I then went to save a change and it wouldn’t save. This time I didn’t get the 500 server error, just a white, frozen screen.

I installed FSCF on another WP site and this time built the form again from scratch (not restoring it) up to 82 fields. When I went to update it just said “page not found” so it won’t updated.

I wondered if I backed up the form whether it might save the fields, so I backed it up and then restored it on the main site. It had all the fields but they were all blank.

Mike, could I hire you to fix this for me?

Thanks,

Cliff

I’ve now fixed it!!!

Useful information for others with the same problem.

I added max_input_vars = 3000 to the php.ini file but needed to change the php version to PHP 5.2 (Single php.ini). That way you only need one php.ini file in the root.

I can now save/update the form.

However, there is an odd thing that’s happened. On a couple of the radio buttons I’m now getting an error Error: A radio field is not configured properly in settings. even though they are and were okay. The only work around I’ve found for now is to change radio to text.

Was it the field with “$1000,000” in the label?
you need to escape the comma with a slash
$1000\,000

although it looks better like this:
$1\,000\,000

When version 4.0 comes out comas will not need to be escaped anymore

Yes. Thanks!
The other one that was a problem had a comma which wasn’t escaped.

Thanks again Mike for your help and a great plugin!