• Resolved cozadgrp

    (@cozadgrp)


    Im having a huge problem. I was working on my site and when I clicked on the dashboard, I got kicked out and given a server error 500. I believe it is a problem with my theme installed. The problem is I can not even log in to uninstall the theme. Every time I get the Server Error 500. Please Help!

Viewing 10 replies - 1 through 10 (of 10 total)
  • Is the 500 error on your wp-admin or just on the front end? If you can get into the admin you can change to the default theme.

    Thread Starter cozadgrp

    (@cozadgrp)

    the error is on my wp-admin. I can’t get in at all.

    Thread Starter cozadgrp

    (@cozadgrp)

    Looks like you’re still working with the temp url for your site so contact your host. They might have you start over but based on the above it doesn’t look like you’re live yet, thus I assume you haven’t made any backups to restore to.

    Thread Starter cozadgrp

    (@cozadgrp)

    I am still working on a temp url. No I have not made any backups. I have contacted my host, waiting for a reply. Do you think I lost everything?

    Probably not everything but it does sound pretty rough if you can’t get to the admin console which is not dependent upon a theme. I’m assuming you have things like your custom image files elsewhere that you’ll be able to reload and such.

    Thread Starter cozadgrp

    (@cozadgrp)

    I do. It’s just such a big site. I’m hoping I won’t have to start over. It’s taken me several weeks. Ugh! I’m waiting to hear from my host. I will let you know if it brings anymore questions. Thanks for your help!

    Thread Starter cozadgrp

    (@cozadgrp)

    Kaeru, Thank you so much for your help. My host was able to get in and uninstall the theme. It worked. I’m back in. ??

    Good stuff! Glad it helped. Now, start taking backups before you update things in the future! Even if you’re just working on something that will one day be live, you want to have snapshots that you can go back to should something (like a bad theme) go wrong ??

    Thread Starter cozadgrp

    (@cozadgrp)

    You are right! Will do right now

Viewing 10 replies - 1 through 10 (of 10 total)
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