Server couldn’t communicate with xmlrpc.php

  • Resolved gintographie

    (@gintographie)


    4 years, 1 month ago

    Hi,
    I have problems with my webpage and the jetpack plugin, which worked without problems before.
    Since a few days, jetpack can’t commnicate with my xmlrpc.php file. I havent’t changed anything in the wp.conifif file or in the xmlrpc file itself.

    It seems, that it stopped working from one day to the other.
    I have read in some forums, that this file can have problems with iThemes Security which I have installed. But I installed the plugin long before the problems occur.

    I also tried all the Troubleshooting tips from jetpack itself. But none of them worked out for me.

    The only thing I noticed was an “attack” from some russian guys who flooded my subcribe form, but they haven’t confirmed their mails and as I recognized it I removed them by hand.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Bruce (a11n)

    (@bruceallen)

    Happiness Engineer

    Hi @gintographie

    Right now, the file is just showing blank:

    https://www.gintography.com/xmlrpc.php

    This would not be something with Jetpack, but either with your host or WordPress installation. Some security plugins may also interfere with the XMLRPC file.

    Thread Starter gintographie

    (@gintographie)

    Hi Bruce,

    Yeah I know it‘s empty.
    But I don‘t know why I have problems now. I haven‘t changed anything in the last days.

    As Hoster I use bluehost.com and as Security Plugin iThemes Security. But all the components worked together without problems before.

    Do you have suggestion for a Security Plugin, that is working with the xmlrpc.php file?

    Plugin Support MadHatter (a11n)

    (@madhattersez)

    Hello, there.

    Were you able to solve this issue on your own? Right now, I see that your Jetpack plugin is connected solidly, is updated to the latest version, and doesn’t seem to be having any errors:

    https://jptools.wordpress.com/debug/?url=https://www.gintography.com/

    If you’re still having problems, please let us know how we can recreate them and we can help troubleshoot from there. Thanks!

    Plugin Contributor Jen H. (a11n)

    (@jenhooks)

    Hey there,

    Since it’s been more than a week since we’ve heard from you, I’m going to go ahead and mark this thread as Resolved. If you still need a hand, please feel free to reach back out here and mark the thread as not resolved.

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
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